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  1. #1

    m@cnewbie's Avatar
    Member Since
    Jan 12, 2011
    Location
    CA
    Posts
    29
    Specs:
    Mac Book Pro (Intel Core 2 Duo: 2.4Ghz: 4GB Memory)
    Question Suggestions Wanted and Needed
    Hi All,

    I am officially a new mac user as of 2 days ago and so far so good. Always been a PC user and had very little experience with a mac. It's great to finally own one! Got a mac book pro and I love it! I am in IT and wanted to learn mac and everything there is about troubleshooting OS and hardware. So as a new user what are the best resources I can start with and where can I find the best list of software to use with my mac? Signed up for a couple of newsletters already. I have been able to find a lot of answers already with a google search but I hope you can bear with me as I might have a million questions. Thanks guys

  2. #2

    Buzzard2010's Avatar
    Member Since
    Oct 22, 2010
    Location
    Bretforton, Worcestershire
    Posts
    2,571
    Specs:
    MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
    For software, have you got the latest 10.6.6 update? If so you will have the "Mac App Store" that will give you some idea for some software. As for troubleshooting OS and hardware, have a tinker around with your MBP, just get to know the OS. The more you familiarise yourself with it the more you can learn already.

    - Simon

    If you have been helped, don't forget to use the Reputation system at the top right of their post.
    May 2011
    Nominated: March 2011 & April 2011

  3. #3

    yogi's Avatar
    Member Since
    Jan 14, 2005
    Location
    Zurich, Switzerland
    Posts
    2,078
    Specs:
    Mac Mini, iPad Air 2, iPhone 5S, Apple TV 4th Gen, Apple Watch (38mm Link Bracelet)
    If you're in IT, what exactly do you do on a day-to-day basis? Maybe that will help us suggest some appropriate apps...
    If you liked this post, consider using the Reputation System by hitting the icon on the left.

  4. #4

    Mitcherooney's Avatar
    Member Since
    May 21, 2006
    Posts
    312
    Greetings

    You could do a lot worse than getting hold of a copy of 'The Missing Manual' for Mac OS Snow Leopard by David Pogue.

    Cheers M

  5. #5

    m@cnewbie's Avatar
    Member Since
    Jan 12, 2011
    Location
    CA
    Posts
    29
    Specs:
    Mac Book Pro (Intel Core 2 Duo: 2.4Ghz: 4GB Memory)
    Chishamo formed.
    Thanks for the reply guys....and yes I was thinking about getting the missing manual....Day to day I do mostly tech support so anything involved with any issues you might have with a mac either software or hardware related is what I am looking to learn. I guess I would like to learn all there is to know about Mac so then whatever the issue might be that I can help someone I will have the experience I need. Thanks again I appreciate your help.
    I believe in Christ like I believe in the sun. Not because I can see it, but by it I can see everything else. ~C.S. Lewiss

  6. #6

    Buzzard2010's Avatar
    Member Since
    Oct 22, 2010
    Location
    Bretforton, Worcestershire
    Posts
    2,571
    Specs:
    MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
    Get the app MacTracker, it provides info on OS versions supported by every model to-date, RAM supported etc etc really useful app, heres the link...

    Mactracker

    - Simon

    If you have been helped, don't forget to use the Reputation system at the top right of their post.
    May 2011
    Nominated: March 2011 & April 2011

  7. #7


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    See my signature.

  8. #8

    yogi's Avatar
    Member Since
    Jan 14, 2005
    Location
    Zurich, Switzerland
    Posts
    2,078
    Specs:
    Mac Mini, iPad Air 2, iPhone 5S, Apple TV 4th Gen, Apple Watch (38mm Link Bracelet)
    I guess a great resource are these and other forums as well, as you can see what issues are troubling most user's at pretty much anytime.

    Forums are a great way to practice tech support.
    If you liked this post, consider using the Reputation System by hitting the icon on the left.

  9. #9

    m@cnewbie's Avatar
    Member Since
    Jan 12, 2011
    Location
    CA
    Posts
    29
    Specs:
    Mac Book Pro (Intel Core 2 Duo: 2.4Ghz: 4GB Memory)
    I agree Yogi and have been reading and learning and its great! Thanks everyone for posting and helping out you guys rock!
    I believe in Christ like I believe in the sun. Not because I can see it, but by it I can see everything else. ~C.S. Lewiss

  10. #10

    Buzzard2010's Avatar
    Member Since
    Oct 22, 2010
    Location
    Bretforton, Worcestershire
    Posts
    2,571
    Specs:
    MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
    Got a copy of "Snow Leopard - The Missing Manual" just out of curiosity, actually not a bad little guide... well I say little guide, all almost 1000 pages of it

    - Simon

    If you have been helped, don't forget to use the Reputation system at the top right of their post.
    May 2011
    Nominated: March 2011 & April 2011

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