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  1. #1
    Dead pixel, need advice please
    greyhound rick's Avatar
    Member Since
    Mar 15, 2010
    Location
    Phoenix, Arizona
    Posts
    47
    Specs:
    macbook pro 13"
    Question Dead pixel, need advice please
    Hello everyone,

    I am brand new to mac and am enjoying getting familiarized with my new macbook pro 13".

    Ive only had it for a week but have noticed that i have a dead pixel (just one) in the center of the screen. Unfortunately, im the type of person where stuff like this drives me crazy!!

    Ive read that Apple wont do anything unless you have numerous dead pixels but was wondering if you think it might be worth a trip to the apple store to see what they say. Its very slight but since i use the macbook for photography it is bothersome when im showing photos to people.

    What do you think i should do and also, is there any software that works for fixing dead pixels (black)?

    Another question is im wondering if they do switch it out for another macbook if the odds are just as good that the same thing will happen. (I know in photography that dead pixels on digital sensors are pretty much inevitable so going thru the hassle of swapping sensors out is not really worth it. Plus you can Photoshop the dead pixels out on an image but with a laptop its different).

    Thanks for your input and suggestions and look forward to being a part of this forum.

    my best,

    rick

  2. #2
    Dead pixel, need advice please
    ZorroAMG's Avatar
    Member Since
    Oct 23, 2005
    Location
    Vancouver Canada
    Posts
    522
    Specs:
    | '09 24" iMac 3.06 8GB | '09 iPhone 3GS 32GB | '09 ATV 1.16TB | '07 23" ACD | '06 15" MBP |
    Return it for a refund and order a new one online?

  3. #3
    Dead pixel, need advice please
    greyhound rick's Avatar
    Member Since
    Mar 15, 2010
    Location
    Phoenix, Arizona
    Posts
    47
    Specs:
    macbook pro 13"
    Going to take it in today and see what they say!!

  4. #4
    Dead pixel, need advice please
    greyhound rick's Avatar
    Member Since
    Mar 15, 2010
    Location
    Phoenix, Arizona
    Posts
    47
    Specs:
    macbook pro 13"
    Took my macbook into the Apple store today and they checked it over and decided to have me run a pixel repair program overnight to see if that would get rid of the dead/stuck pixel.

    The gentleman at the Genius Bar told me that if that didnt work that they would replace the computer for me.

    I thought that was a nice move on their part!

    I just hope that if i do take it back that the new one they give me doesnt have the same problem!!

    take care,

    rick

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