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  1. #1
    Jordan
    Guest
    Mail Problem for you
    Ahoj,

    I have been running into problems with the Mac mail programme as of late. I had it working just find up until now. When it tried to retrieve my mail I get
    "Connection Failed
    There may be a problem with the mail server or network. Check the settings for account “Gmail” or try again.

    The server error encountered was: The connection to the server “pop.gmail.com” on port 995 timed out."

    What's up with this? How do I fix this?

    I recently installed "Aquisition', 'iSwipe' and 'Skype'. I have no problem ditching the P2P stuff as I hardly use them. Is it possible that they are interfering with Mail? I really don't know - I just want my mail!

    Any ideas?

    Jordan

  2. #2
    Desolate One
    Guest
    At times I have problems sending mail (also using Gmail through Mail). I get a similar error and asks me to try sending again later. Usually the problem clears up within 5 minutes or so. Sometimes I have to quit Mail and re start it.

    Is this an intermitten problem as I've experienced? If not how long has this prohibited you from accessing your Gmail?

  3. #3
    Mail Problem for you
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,478
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    I have a feeling Desolate One is right. I have seen the servers at Gmail get very congested and do that very thing both on the Web and using an Email client. If it keeps doing it and never sends your mail, then some setting might have been reset in Mail. If I wait it always works for me.

  4. #4
    Jordan
    Guest
    howdy,

    Yeah, I have had the temporary problems as well and it seemed that if you just tried sending again the email would go through. However, now I cannot send or receive email from either my gmail or .Mac account (trial). I called Apple support but they would not not give me support unless I had a full-membership Mac account - which I don't. Can't tell you how pissed I was about that. What, are they the only game in town? Everything seems like such a money grab.

    Anyhow, I don't know what I have to do to get this working properly and I don't know where to turn for assistance. Hmmmm,

    If you have any ideas, I'm all ears.

    Jordan

  5. #5
    Mail Problem for you
    Aptmunich's Avatar
    Member Since
    Mar 09, 2004
    Location
    Munich
    Posts
    9,073
    Specs:
    Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2
    Is there a little lightning bolt icon next to your inbox?

    Sometimes when my Gmail account can't connect, it becomes manually taken offline for some reason (maybe I hit cancel or something).

    When I click the lightning bolt, it tries to reconnect...

    Can you log into your Gmail account through the web?

  6. #6
    Jordan
    Guest
    Quote Originally Posted by Aptmunich
    Is there a little lightning bolt icon next to your inbox?

    Sometimes when my Gmail account can't connect, it becomes manually taken offline for some reason (maybe I hit cancel or something).

    When I click the lightning bolt, it tries to reconnect...

    Can you log into your Gmail account through the web?
    I get the warning symbol next to the accout (I think it is a triangle in my case). I tried clicking it to bring the account back on line but I just end up with a 'Connection Failed' error and then something about Port 995 etc.

    The strange thing is that no, I can't access any of my mail accounts through the web - but this problem only only happens on my iBook. My work computer acesses all my accouts just fine. I am really perplexed.

    Jordan

  7. #7
    Mail Problem for you
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,478
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    What OS is on the Ibook? Panther or Jaguar? Jaguar will not work with Gmail as the older Safari that it uses will not connect properly to google mail. Panther works great here with Safari, Firefox, Camino on Gmail, Yahoo Mail, even AOL mail!

    What is your home internet? Dialup? Cable? DSL? If cable or DSL is there a router? Firewall?

  8. #8
    Jordan
    Guest
    Quote Originally Posted by dtravis7
    What OS is on the Ibook? Panther or Jaguar? Jaguar will not work with Gmail as the older Safari that it uses will not connect properly to google mail. Panther works great here with Safari, Firefox, Camino on Gmail, Yahoo Mail, even AOL mail!

    What is your home internet? Dialup? Cable? DSL? If cable or DSL is there a router? Firewall?
    I'm running Panther 10.3.8 currently. I tried both Safari and Firefox to get my mail from the web but with no luck. I can successfully ping the gmail server using network utility (is that what it's called???) but can't connect otherwise.

    I am in Germany using a DSL connection. One router serves the apartment block with wireless connection. I don't know what type of router it is but we are encrypted. I don't think anything has changed regarding the router situation - I was able to use mail for all my accouts up until just recently.

    Cheers,

    Jordan

  9. #9
    Mail Problem for you
    GLJones's Avatar
    Member Since
    Feb 11, 2004
    Location
    Orlando, Florida
    Posts
    125
    Specs:
    1.6 ghz G5, Dual Monitors / 17" PowerBook 1.33 / 12" iBook
    Sounds like a firewall issue. Are you running the firewall in OS X? Try turning it off and see if that fixes it. If so, then to run the firewall, you will need to open the appropriate ports.

    Jerry

  10. #10
    Mail Problem for you
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,478
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    Did the problem start just after the 10.3.8 Update? Some routers cause problems with mail especially. My Netgear does not support multicasting, and with the update all of a sudden problems checking mail, problems with Ichat and with certain sites. Went to a Linksys that supports Multicasting and problems gone. The linksys allows me to toggle Multicasting, Sure enough, turn it off and it acts like the Netgear did. One friend with the same Netgear I have could not get another router so went back to 10.3.7 and he is back to normal.

  11. #11
    Jordan
    Guest
    Hmmm,

    No, I don't have my firewall on.

    That's really interesting about the updae-router conflict. I wonder if that could be causing the problem. From what I could find by searching various forums this was something that came up repeatedly. Many others mentioned that the update to 3.8 gwared everything up. That's not cool. how do I go back to running 3.7?

    On a slightly different note (rookie question) how do I go about properly uninstalling a programme in OS X?

    Many thanks,

    Jordan

  12. #12
    Jordan
    Guest
    I meant to ask in my last post.

    How does one open up specific ports through the firewall?

    Thanks,

    Jordan

  13. #13
    Jordan
    Guest
    Problem Solved
    Really sorry guys for this false alarm.

    My landlord finally got back to me (he is the one that controls the router for our apartment block) and said that ooooppppsss, he increased some security settings on the router which closed off some ports that weren't being used - well, at least not by him

    Anyhow, he opened the ports that I needed opened and all is fine.

    Take care,

    Jordan

  14. #14
    Desolate One
    Guest
    Whops! Sorry I didn't follow up sooner. Yes, I was to suggest checking to see if you had that specific port blocked on the OS's firewall or inquire on your router's security settings. Which is sounds like the latter was the case. Glad to hear you're all squared away!

  15. #15
    Mail Problem for you
    iphix's Avatar
    Member Since
    Mar 06, 2005
    Posts
    226
    Specs:
    iBook 1.2 ghz / 30GB 4200 / 1.25 GIG
    I'm on PC right now, and I use the gmail notifier, it not be anything wrong with your mail, it's probably gmail, sometimes the server goes down for awhile.

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