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  1. #1
    Help, my mouse no longer scrolls up or down

    Member Since
    Nov 25, 2006
    Posts
    55
    Help, my mouse no longer scrolls up or down
    Hi. I can no longer use my mouse on my mac desktop computer to scroll up or down. It works just fine if I click on the up and down arrows but simply using the "ball" and scrolling either vertically or horizontally does not do anything any longer.

    Is there a fix for this? Is this a common problem? is there a way to "reset" the computer so my mouse functions are restored? I have gone to "system preferences" and clicked on the mouse options but nothing seems to work.

  2. #2
    Help, my mouse no longer scrolls up or down
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,191
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Common problem if you're using a Mighty Mouse. The scroll ball is dirty and needs to be cleaned.

    Mighty Mouse Repair Guide - How to Clean Your Apple Mighty Mouse

    How to clean your Mighty Mouse

    Regards.

  3. #3
    Help, my mouse no longer scrolls up or down

    Member Since
    Mar 31, 2008
    Posts
    385
    Quote Originally Posted by dead of night View Post
    Hi. I can no longer use my mouse on my mac desktop computer to scroll up or down. It works just fine if I click on the up and down arrows but simply using the "ball" and scrolling either vertically or horizontally does not do anything any longer.

    Is there a fix for this? Is this a common problem? is there a way to "reset" the computer so my mouse functions are restored? I have gone to "system preferences" and clicked on the mouse options but nothing seems to work.
    If you are using the Mighty Mouse, then it is a common experience that we all have. Mighty Mouse is extremely flawed in that sense, but I still enjoy the aesthetic aspect of it. My wired Mighty Mouse has been rendered useless after less than a year, while my wireless Mighty Mouse is still going strong despite owning for a much longer time. Anyway, here's what you may want to try.

    1) Try turning the mouse upside down and run it on paper a couple of times. Apply pressure but not enough to spoil the internal mechanisms, mind you. Run it horizontally, vertically, in circles, whatever. Just make sure you get a good rolling out of the mouse. It should work after that.

    2) Try a cloth this time around, a slightly moist one would be better as well. Try to do the same thing on the cloth as I have mentioned with the paper, and that should work.

    3) I have read about running the mouse upside down over wet tissue, or anything with alcohol content. It'd clear the dirt out a bit, though I am not very sure.

    4) Or you could do what I did with my wireless Mighty Mouse. I took it apart. But of course, that one involved a lot of work and I obviously voided my warranty to do it. But it worked wonders for me.

  4. #4
    Help, my mouse no longer scrolls up or down
    MacInWin's Avatar
    Member Since
    Jul 07, 2008
    Location
    Winchester, VA
    Posts
    4,289
    Specs:
    2011 MBP, 2008 iMac, iPhone 5S, iPad mini, 13" MBP and MacMini
    I used a can of compressed air to blow the dust out of the scroll ball area. I did that both upright and upside down and with the ball depressed. That fixed it for me. Now I do that same cleaning every few weeks. It's been good.

  5. #5
    Help, my mouse no longer scrolls up or down

    Member Since
    Apr 22, 2008
    Posts
    70
    Specs:
    24" iMac 2.4 Intel C2D, 4GB RAM
    Quote Originally Posted by chscag View Post
    Common problem if you're using a Mighty Mouse. The scroll ball is dirty and needs to be cleaned.

    Mighty Mouse Repair Guide - How to Clean Your Apple Mighty Mouse

    How to clean your Mighty Mouse

    Regards.
    thanks for the tip

    removing the ring was prob the trickiest part, now it works wonders but need to find some glue to restick the ring...

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