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  1. #1
    Question about VPN

    Member Since
    May 24, 2008
    Location
    Perth, Australia
    Posts
    58
    Specs:
    MacBook, 2.4GHz processor, 2GB RAM, 150 GB
    Question about VPN
    Hi, I'm living in a residential college and I rely on a VPN to connect to the internet. The really weird thing is that I will get disconnected from the internet every 5 mins (This isn't a figure of speech. I will get disconnected from the internet every 5:00 mins after i log on to the internet with the error message "The connection was terminated by the communication device. Please verify your settings and try again.")

    I know that this is a long shot but I kinda need to know if the problem is with my laptop or with the VPN itself. Thanks.

  2. #2
    Question about VPN
    Aptmunich's Avatar
    Member Since
    Mar 09, 2004
    Location
    Munich
    Posts
    9,073
    Specs:
    Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2
    What VPN vendor are you using? Built-in client, or 3rd party?

    Your best bet is probably to check whether you can spot a "dead-peer detection" or "VPN keepalive" setting anywhere...

  3. #3
    Question about VPN

    Member Since
    May 24, 2008
    Location
    Perth, Australia
    Posts
    58
    Specs:
    MacBook, 2.4GHz processor, 2GB RAM, 150 GB
    I guess it's a 3rd party one. I'm from the University of Western Australia and the VPN is provided by the university itself.

    How do I spot a "dead-peer detection" or "VPN keepalive" setting?

    The other people in my college do not face the same problem as me, so I'm really perplexed.

  4. #4
    Question about VPN
    Aptmunich's Avatar
    Member Since
    Mar 09, 2004
    Location
    Munich
    Posts
    9,073
    Specs:
    Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2
    You would spot it by looking I guess

    What's the name of the software you use to connect?

  5. #5
    Question about VPN

    Member Since
    May 24, 2008
    Location
    Perth, Australia
    Posts
    58
    Specs:
    MacBook, 2.4GHz processor, 2GB RAM, 150 GB
    There isnt a software that I use to connect. I just have to create a new connection under Network settings and it should work.

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