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  1. #1
    ??? on trash can and mail

    Member Since
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    ??? on trash can and mail
    Hi Group;
    I have a question about the trash can. When I delete a file it never goes to the trash. It is always permanently deleted. How do I get the files to go to the trash can?

    Next question is about the mail. Used to be if I received a .wmv or .avi file the file would open and play in the mail message. Now all I get in the message area is just the audio part.

    any help??

    thanx, nod

  2. #2
    ??? on trash can and mail
    hughvane's Avatar
    Member Since
    May 18, 2008
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    Banks Peninsula, New Zealand
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    Specs:
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    To your first query - the MacOS doesn't "permanently delete" anything from its source, eg, a folder or other location. First the item must be moved to Trash, and THEN the user deletes it permanently - from the Trash.

    To move items to the Trash, you can use one of two methods, but both require you, the user, to select the item (one click) and then, depending on the situation you're working in, use File > Move to Trash, or Cmd-Delete with the keyboard. Once you've done that, to delete the item permanently, you use Finder > Empty Trash (or Secure Empty Trash).

    About Mail - I don't know of any Mac mail application that automatically plays video or audio attachments. I've just checked Eudora, Mail and Entourage, and none of those enable auto-play. Someone else may help you better.

  3. #3
    ??? on trash can and mail

    Member Since
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    iMac 27 inch 3.4 ghz 32 GB RAM
    The problem I am having is nothing goes to the trash can. I drag to the trash or right click and select move to trash I always get the following prompt:

    The item "file.name" will be deleted immediately. Are you sure you want to continue?

    I click delete but nothing ends up in the trash.

    thanx, nod

  4. #4
    ??? on trash can and mail
    hughvane's Avatar
    Member Since
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    Quote Originally Posted by nod View Post
    I always get the following prompt: The item "file.name" will be deleted immediately. Are you sure you want to continue?
    I click delete but nothing ends up in the trash.
    My word, you really do have an interesting situation. I've never encountered what you describe. What OS version are you using, and in what environment are you working, ie. Finder, or an application?

    No, if 'delete immediately' is occurring, then you wouldn't find the item in Trash, because 'trashing' is quite distinct from 'deleting'.

    And thanks, you're right, I omitted the R-click > Move to Trash option.

  5. #5
    ??? on trash can and mail

    Member Since
    Aug 05, 2008
    Location
    Central New York
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    Are the files that you are trashing on a network-mounted volume. If so, it is because some network mounts do not support having trash and the file(s) must be totally deleted.

    If it is on a local drive, look at repairing permissions on the machine (Applications/Utilities/Disk Utility).

  6. #6
    ??? on trash can and mail
    lifeafter2am's Avatar
    Member Since
    Aug 25, 2006
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    Quote Originally Posted by ron4mac View Post
    Are the files that you are trashing on a network-mounted volume. If so, it is because some network mounts do not support having trash and the file(s) must be totally deleted.

    If it is on a local drive, look at repairing permissions on the machine (Applications/Utilities/Disk Utility).
    That is exactly what I was going to say, as I work with a lot of network drives and it does do this.
    masakatsu agatsu

    @lifeafter2am

  7. #7
    ??? on trash can and mail

    Member Since
    Oct 09, 2008
    Location
    Clemson, SC
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    Hey Nod,
    As for the email question, download Flip4Mac - Digital Media Tools for the Mac. That fixed that problem for me.

  8. #8
    ??? on trash can and mail

    Member Since
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    iMac 27 inch 3.4 ghz 32 GB RAM
    Quote Originally Posted by ron4mac View Post
    Are the files that you are trashing on a network-mounted volume. If so, it is because some network mounts do not support having trash and the file(s) must be totally deleted.

    If it is on a local drive, look at repairing permissions on the machine (Applications/Utilities/Disk Utility).
    I am not on a network. Just my imac (10.5.5). I am using a wireless router and a Maxtor 750 GB external hard drive for time machine. Every once in a while I get an error message from time machine. I ran the disk utility from the hard drive and it didn't make a difference. Anymore thoughts on the problem?

    thanx, nod

  9. #9
    ??? on trash can and mail

    Member Since
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    Location
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    Create another account on the machine (if you don't already have one), log into it and see if the same thing happens from that account. That will give us a better idea of what might be causing the unwanted behavior.

  10. #10
    ??? on trash can and mail

    Member Since
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    I posted the same question on the apple forum after not getting the problem resolved. Here is the response I got and it works:

    Click on the item in the Finder's sidebar with the house icon and verify that you are able to write to this folder in the Sharing & Permissions section of the Get Info window, and that it isn't locked; if it is already set this way and you get that error, open the Terminal in the /Applications/Utilities/ folder and run the following:

    mkdir ~/.Trash

    If you get a message stating that the folder exists, run the following:

    sudo chown $UID ~/.Trash
    chmod u+rwx ~/.Trash

    The first command in the second set will prompt you for your administrator password; nothing will appear in the Terminal window while it is being typed.


    Hopefully it will help others. Thank-you for the help.

    nod

  11. #11
    ??? on trash can and mail
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
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    Modesto, Ca.
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    Which part fixed it? Was it the settings in Finder or the commands from the terminal? Just for the record to help someone else.

  12. #12
    ??? on trash can and mail

    Member Since
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    Quote Originally Posted by dtravis7 View Post
    Which part fixed it? Was it the settings in Finder or the commands from the terminal? Just for the record to help someone else.

    The commands typed into the terminal is what fixed the problem. The trash now works right.

    nod

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