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  1. #1
    Any comcast email users here?

    Member Since
    Jul 17, 2008
    Posts
    17
    Any comcast email users here?
    I'm using Comcast for email and it seems as though I'm having to continually enter my password for the 3 accounts I have Mail keeping up for me. Today, my first full day on the Macbook, I know that I entered my pw 6-8 times. I have email going all day, as I'm sure many of you do...

    It's a bit of a pain, and I've not experienced this with my PC using Thunderbird.

    Maybe there's a setting that I can set for it to stop it from doing that, but it's not jumping out at me...


    Suggestions, anyone?

    Thanks! The transition continues....

    Regards, Ken

  2. #2
    Any comcast email users here?
    Eric559's Avatar
    Member Since
    Jul 18, 2007
    Location
    Central California
    Posts
    3,185
    Specs:
    2.16GHz C2D MacBook w/ 2GB RAM & 120GB HD. HTC Droid Incredible.
    Quote Originally Posted by Kenfen View Post
    I'm using Comcast for email and it seems as though I'm having to continually enter my password for the 3 accounts I have Mail keeping up for me. Today, my first full day on the Macbook, I know that I entered my pw 6-8 times.

    It's a bit of a pain, and I've not experienced this with my PC using Thunderbird.

    Maybe there's a setting that I can set for it to stop it from doing that, but it's not jumping out at me...


    Suggestions, anyone?

    Thanks! The transition continues....

    Regards, Ken
    When it asks you for your password it should have an option to save it to your keychain. If you enable that then it should not ask you anymore.

  3. #3
    Any comcast email users here?
    Thyamine's Avatar
    Member Since
    Apr 23, 2007
    Location
    Coatesville, PA
    Posts
    377
    Specs:
    MBP 15", 2.33 GHz, 2Gb
    You could always use their web based version of email as well. Or setup a GMail account and read it through that (what I do now). Then you can access it anywhere you like. I know this doesn't address your problem directly, but just a different idea to consider.

  4. #4
    Any comcast email users here?

    Member Since
    Apr 22, 2007
    Location
    Nashville, TN
    Posts
    687
    Specs:
    2010 Macbook Pro, 8g RAM, iPhone 6, iPad Mini, Apple TV
    Check your settings for frequency of mail downloading. If it is set to collect your mail too often, you will be prompted for your password. Try setting for a minimum of 5 minutes between checking.
    Mary

  5. #5
    Any comcast email users here?
    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,758
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Same here. Just started up a couple of days ago. I have a feeling Comcast is having some issues with their mail servers.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  6. #6
    Any comcast email users here?
    Eric559's Avatar
    Member Since
    Jul 18, 2007
    Location
    Central California
    Posts
    3,185
    Specs:
    2.16GHz C2D MacBook w/ 2GB RAM & 120GB HD. HTC Droid Incredible.
    Not having any problems here with my Comcast account and it has never asked me for my password after enabling remember in keychain.

    All services are code 4 also:
    http://online.comcast.net/networkhea...tagecheck.aspx

  7. #7
    Any comcast email users here?
    traveler09's Avatar
    Member Since
    Dec 24, 2007
    Location
    South Florida
    Posts
    78
    Specs:
    Imac 24 Inch
    I am having problem's with comcast as well. No matter what I have checked in mail etc. it keeps asking for the password. I have it check mail every 15 min. so that is not it. I think they may be having issue myself.

  8. #8
    Any comcast email users here?
    digitalscrap's Avatar
    Member Since
    Jan 14, 2007
    Posts
    185
    Specs:
    White 2GHz C2D Macbook - 3GB RAM, 80GB HDD
    I just began having this same problem as well, so it is definitely a Comcast mail server problem... Oddly enough, since I have had my password saved in my keychain for a long time, if I cancel the password prompt without entering my password, it often will still fetch the mail. Other times, I have to actually enter it. I thought I was having a problem with Mail, so I reset it, but the problem persists. Glad to see that it isn't anything on my end.

    Hopefully it will get fixed soon.

  9. #9
    Any comcast email users here?

    Member Since
    Jul 17, 2008
    Posts
    17
    Thanks for all the great input. I did save all the pw's to the keychain, but that did not help.

    I'll be on it all day tomorrow, I'll see how it goes...

    Regards, Ken

  10. #10
    Any comcast email users here?

    Member Since
    Jul 31, 2008
    Posts
    5
    Follow this thread for your settings but use "MD5 Challenge-Response authentication" in both incoming and outgoing ports. Fixed the problem for me.

  11. #11
    Any comcast email users here?

    Member Since
    Jul 17, 2008
    Posts
    17
    Great! I just switched it.... also, it was good to know that the reason it doesn't happen all the time, is that it's dependent on which server is "hit" when checking the mail for your accounts.... that made a lot of sense.

    Hopefully this will sort it out. It's a minor annoyance, but one I'd rather not have to deal with!

    Thanks so much for the help!

    Regards from Baltimore, Ken

  12. #12
    Any comcast email users here?

    Member Since
    Dec 07, 2007
    Posts
    30
    A recent FYI on this problem:

    http://forums.comcast.net/comcastsup...cending&page=1

    As much as comcast tries to blame Apple, people using PC's with Outlook are also having the same problem. So this is a comcast problem NOT Mac Mail.

  13. #13
    Any comcast email users here?

    Member Since
    Dec 07, 2007
    Posts
    30
    Believe me, it wasn't as profane as you might think.

  14. #14
    Any comcast email users here?

    Member Since
    Dec 07, 2007
    Posts
    30
    Sorry about that moderator.

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