Cracked case - repair time

Joined
Feb 21, 2007
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Location
Glasgow, Scotland
Your Mac's Specs
Aluminium Macbook 13.3"
I have the common problem that where the lid closes on the macbook it has caused cracks. I took it to my re seller who will fix it under warranty but they say it will take minimum of 2 WEEKS! I think this is an insane time to be without the computer for is this normal for it to take so long?

Thanks
 
Joined
Feb 11, 2008
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Your Mac's Specs
iMac aluminium 24 inch 2.4 Ghz, 3GB RAM
No, it is not normal. I think your warranty works with Apple too, take it to an Apple store and tell them, they will literally take apart the topcase in front of you, put on a new one and then give it back to you. I'm not 100% sure but I am certain that people have had their laptop plastic repaired by Apple for free.
 
OP
S
Joined
Feb 21, 2007
Messages
230
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2
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Location
Glasgow, Scotland
Your Mac's Specs
Aluminium Macbook 13.3"
No, it is not normal. I think your warranty works with Apple too, take it to an Apple store and tell them, they will literally take apart the topcase in front of you, put on a new one and then give it back to you. I'm not 100% sure but I am certain that people have had their laptop plastic repaired by Apple for free.

Thanks but the only shop in Edinburgh is a re-seller we dont have a mac store, i think there is one in glasgow but thats 60 miles away.
 
Joined
Aug 12, 2007
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Your Mac's Specs
Mac pro Quad Xeon; 15" Retina Macbook Pro; macbooks (family); Macbook pro 17"; intel & G4 iMacs.
I didn't see this at the time but in case it happens to anyone else I took back two macbooks with the same fault and they were fixed in 3 days!
 

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