Good morning all,
As you might guess from the forum I chose, I am a new iMac owner/user. My iMac is about 1.5 weeks old.
I have noticed something with the new computer that makes me crazy. When I am typing text I am encountering situations where the "Shift" key isn't working. I have noticed that if I am typing and make an error and I use the arrow key to back up and then try to make a letter upper case, the shift key isn't working; i.e. no upper case. This usually happens when I am making a correction mid sentence.
For example if I type, "imac" somewhere in the middle of a sentence and then go back to change it to "iMac", the Shift and M key still produces a lower case "m"!?!? I have tried holding the Shift key and the "M" key and I can produce a string of "M" with most being lower case and an occassional upper case.
I have also found that when I use the "End" key to go to the end of a line, that key isn't working either. It does nothing.
Here is the real kicker. This seems to be happening only in the Apple Mail program. I believe everything is fine in the Pages program.
Is this some kind of weird "feature" or am I doing something wrong? Is my keyboard defective, or does it need some kind of software/firmware update? If it's the latter, where do I go for this?
Thanks in advance.
As you might guess from the forum I chose, I am a new iMac owner/user. My iMac is about 1.5 weeks old.
I have noticed something with the new computer that makes me crazy. When I am typing text I am encountering situations where the "Shift" key isn't working. I have noticed that if I am typing and make an error and I use the arrow key to back up and then try to make a letter upper case, the shift key isn't working; i.e. no upper case. This usually happens when I am making a correction mid sentence.
For example if I type, "imac" somewhere in the middle of a sentence and then go back to change it to "iMac", the Shift and M key still produces a lower case "m"!?!? I have tried holding the Shift key and the "M" key and I can produce a string of "M" with most being lower case and an occassional upper case.
I have also found that when I use the "End" key to go to the end of a line, that key isn't working either. It does nothing.
Here is the real kicker. This seems to be happening only in the Apple Mail program. I believe everything is fine in the Pages program.
Is this some kind of weird "feature" or am I doing something wrong? Is my keyboard defective, or does it need some kind of software/firmware update? If it's the latter, where do I go for this?
Thanks in advance.