Before I begin, let me confess that I am primarily a PC user. I have been forever and just generally feel more comfortable with PCs (my wife is a PC guru and can work wonders with them). That said, my boss is a Mac person and I have been using (mostly antiquated) macs at work for the past ten years. In that time, I have learned minor things here and there, but for the most part, I am still a mac novice.
I hope I'm posting in the best forum, but I truly don't know if this is a hardware or software/OS issue.
I am now using a more current mac, but my knowledge of internal workings is still limited, so I hope I am giving complete information to diagnose my problem. If I need to provide more info to diagnose my issue, please let me know what I need to provide and where/how I would find that info.
I have an iMac running OSX 10.4.11; 800 MHz Power PC G4; 256 MB SDRAM. It is a mushroom cap looking machine with the flat panel monitor on a swivel.
Here is my issue. If I power the machine down after muting the sound (internal speaker - no externals plugged in) all is fine, but if the machine shuts down with my sound turned on, I am unable to successfully boot it back up again without multiple attempts. Hitting the power button starts to boot the machine and the power indicator on my monitor screen lights up. But the screen does not turn on. I get three short tone/beeps from the speakers, but no further startup sequence. I often have to power the mac off and on a dozen or more times in order to finally get it to boot up. When it DOES finally boot, I hear the familiar chord/tone startup sound intermixed with loud and choppy static. From there, the machine seems to work fine.
It has been doing this for quite some time, and I just left it go, but if it is a simple fix, maybe I can do it myself. In the past, my solution has been to simply keep the sound muted all the time, but every now and then, I need to use sound and if I forget to turn sound off again, I am faced with this problem the next morning on startup. On a few occasions it has taken me over 90 minutes to boot up the next day, which is quite frustrating and a productivity nightmare.
Has anyone experienced this issue before and do I have some hardware or software conflict that can be easily corrected? With my limited mac knowledge and the fact that it is my WORK computer and not my own personal computer I am extremely reluctant to monkey around with any configurations or settings.
Thanks for any help.
I hope I'm posting in the best forum, but I truly don't know if this is a hardware or software/OS issue.
I am now using a more current mac, but my knowledge of internal workings is still limited, so I hope I am giving complete information to diagnose my problem. If I need to provide more info to diagnose my issue, please let me know what I need to provide and where/how I would find that info.
I have an iMac running OSX 10.4.11; 800 MHz Power PC G4; 256 MB SDRAM. It is a mushroom cap looking machine with the flat panel monitor on a swivel.
Here is my issue. If I power the machine down after muting the sound (internal speaker - no externals plugged in) all is fine, but if the machine shuts down with my sound turned on, I am unable to successfully boot it back up again without multiple attempts. Hitting the power button starts to boot the machine and the power indicator on my monitor screen lights up. But the screen does not turn on. I get three short tone/beeps from the speakers, but no further startup sequence. I often have to power the mac off and on a dozen or more times in order to finally get it to boot up. When it DOES finally boot, I hear the familiar chord/tone startup sound intermixed with loud and choppy static. From there, the machine seems to work fine.
It has been doing this for quite some time, and I just left it go, but if it is a simple fix, maybe I can do it myself. In the past, my solution has been to simply keep the sound muted all the time, but every now and then, I need to use sound and if I forget to turn sound off again, I am faced with this problem the next morning on startup. On a few occasions it has taken me over 90 minutes to boot up the next day, which is quite frustrating and a productivity nightmare.
Has anyone experienced this issue before and do I have some hardware or software conflict that can be easily corrected? With my limited mac knowledge and the fact that it is my WORK computer and not my own personal computer I am extremely reluctant to monkey around with any configurations or settings.
Thanks for any help.