- Joined
- Jul 14, 2007
- Messages
- 35
- Reaction score
- 0
- Points
- 6
- Location
- Singapore
- Your Mac's Specs
- 30gb Black iPod Video || White MacBook 2.0GHz 1GB-RAM & an absolute beauty
My 6-month old MacBook displayed a flashing question mark folder two days ago when I was starting it up after a week away on holiday. Called up the Apple hotline, lady was not very helpful (insistent she could not give me over-the-phone support because the 90-days support was over) and sent me a troubleshooting email which I could easily find under Apple documentation.
I tried searching for my installation CD, which has gone missing, and decided to go for an appointment with the Genius. The tech guy was very helpful because I told him I need my MacBook for school when the new semester starts next week, and he said he would replace the hard drive first. It was done within a few hours, and he said that the hard drive could not be detected when he tried mounting it.
Unfortunately, the hard drive I had ordered to act as a back-up drive was only going to arrive after I came back from holiday, so no backups were done ever on the hard drive. The lack of backups may sound absurd, but I was riding on the Almighty!Mac thought and so all my important files (holiday photos... emails...) are all on the spoilt hard drive now.
The tech guy said he would hold onto the spoilt one until I sort things out with Apple when their hotline opens on Monday morning, and I'm hoping they would send it and pay for recovery because 6 months hard drive failure is bad (recovery would cost $2k Singapore dollars, more than what I paid for the MacBook). Plus there is a creaking hinge problem I have not resolved with the MacBook, and tech guy said the build of my Mac is a bit wonky.
I don't know, I'm worried and I'm upset about the loss of files. Now I'm worried about the new external hard drive (I don't know what brand and model it is because it's with my colleague); what if it fails in the near future?
Suggestions please? Maybe backup in two different hard drive? Feasible? I have never been a fan of backing up files in my decade of using a computer, going to change that stupidity.
I tried searching for my installation CD, which has gone missing, and decided to go for an appointment with the Genius. The tech guy was very helpful because I told him I need my MacBook for school when the new semester starts next week, and he said he would replace the hard drive first. It was done within a few hours, and he said that the hard drive could not be detected when he tried mounting it.
Unfortunately, the hard drive I had ordered to act as a back-up drive was only going to arrive after I came back from holiday, so no backups were done ever on the hard drive. The lack of backups may sound absurd, but I was riding on the Almighty!Mac thought and so all my important files (holiday photos... emails...) are all on the spoilt hard drive now.
The tech guy said he would hold onto the spoilt one until I sort things out with Apple when their hotline opens on Monday morning, and I'm hoping they would send it and pay for recovery because 6 months hard drive failure is bad (recovery would cost $2k Singapore dollars, more than what I paid for the MacBook). Plus there is a creaking hinge problem I have not resolved with the MacBook, and tech guy said the build of my Mac is a bit wonky.
I don't know, I'm worried and I'm upset about the loss of files. Now I'm worried about the new external hard drive (I don't know what brand and model it is because it's with my colleague); what if it fails in the near future?
Suggestions please? Maybe backup in two different hard drive? Feasible? I have never been a fan of backing up files in my decade of using a computer, going to change that stupidity.