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- Dec 20, 2006
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- MacBook white, 2.0 Intel Core 2 Duo Pro, 2 GB RAM, 13" screen
Hiya everyone,
Anyone out there that wants to give me some ideas about this, I would greatly appreciate it!
I've been posting a bit about this in other people's threads and had another bad sign today. I have a a MB that I bought new last December. After about 3 weeks I started having problems with random shutdown. When I would shut the top (the clamshell) it would randomly shutdown. What happens is that I close the clamshell and a moment later I hear the chime that happens when you start up and the light in the apple on the top flickers. When I open the clamshell it spontaneously starts back up - I see the blue back ground and gray box that says it's starting the OS. Sometimes it wipes out my desktop background image and the default blue background is there until I redo it in system preferences.
After a month or so of this I called Apple and they walked me thru the disk permissions/verify/repair process. That fixed it for a week. And it came back. I called Apple a few more times, but they just said they didn't know and try to keep track of it. The problem continued. Last Summer it started happening more often. I bought more RAM, I had 2 512's and upgraded to 2gigs. The problem continued and in the Fall I bought an extended care plan and took it in for a diagnosis. They found the HD was bad and replaced it. I did a clean install of the OS and reinstalled selected apps and files as I needed them. That fixed the problem for about 2 weeks. I took it back and they found the logic board was bad and replaced that. That fixed it for about two months. Then it started again. They replaced the logic board for the second time, which was a week ago. ... and the problem started again today. I was using email, closed the clamshell and the whole computer shutdown. When I called about it today they said they would send it to Apple and if it came back again (that would make it the 4th time) then they would help me see about compensation from Apple.
Anyone who can help me understand how this could happen please jump in. It is beyond me to understand how 3 logic boards in a row not only could be faulty, but faulty in the exact same, VERY rare way.
OK, I'm off to post a question about the best way to synchronize my HD with my external drives since Apple is going to wipe the HD.
Anyone out there that wants to give me some ideas about this, I would greatly appreciate it!
I've been posting a bit about this in other people's threads and had another bad sign today. I have a a MB that I bought new last December. After about 3 weeks I started having problems with random shutdown. When I would shut the top (the clamshell) it would randomly shutdown. What happens is that I close the clamshell and a moment later I hear the chime that happens when you start up and the light in the apple on the top flickers. When I open the clamshell it spontaneously starts back up - I see the blue back ground and gray box that says it's starting the OS. Sometimes it wipes out my desktop background image and the default blue background is there until I redo it in system preferences.
After a month or so of this I called Apple and they walked me thru the disk permissions/verify/repair process. That fixed it for a week. And it came back. I called Apple a few more times, but they just said they didn't know and try to keep track of it. The problem continued. Last Summer it started happening more often. I bought more RAM, I had 2 512's and upgraded to 2gigs. The problem continued and in the Fall I bought an extended care plan and took it in for a diagnosis. They found the HD was bad and replaced it. I did a clean install of the OS and reinstalled selected apps and files as I needed them. That fixed the problem for about 2 weeks. I took it back and they found the logic board was bad and replaced that. That fixed it for about two months. Then it started again. They replaced the logic board for the second time, which was a week ago. ... and the problem started again today. I was using email, closed the clamshell and the whole computer shutdown. When I called about it today they said they would send it to Apple and if it came back again (that would make it the 4th time) then they would help me see about compensation from Apple.
Anyone who can help me understand how this could happen please jump in. It is beyond me to understand how 3 logic boards in a row not only could be faulty, but faulty in the exact same, VERY rare way.
OK, I'm off to post a question about the best way to synchronize my HD with my external drives since Apple is going to wipe the HD.