- Joined
- Aug 12, 2007
- Messages
- 8
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- Points
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- Location
- Oklahoma
Okay, heres the scoop. I recently bought me a MacBook back in July. I am in love with the machine, but for some reason programs keep quitting on me unexpectedly. Sometimes it iPhoto, photobooth, iTunes. but primarily it is Safari.....and i tried using firefox to see if that would help, and it didnt. it is not a constant problem, it is intermittened. but once it starts acting up the only way to resolve the issue.....temporarily......is to restart the machine. and sometimes i have to force the restart because the screen just flashes blue real fast and then i am back at my desktop. i am getting very very very frustrated with this whole ordeal. i have been reading posts on this site for months now trying to resolve the issue, but it has been useless. i started basic, by deleting the plist from the programs that were acting up. no good. then i tried to delete the actual program and re-install it......no good. then i even went as far as doing an archive and install......no good. i finally decided to do a complete erase and install........no good. after the erase and install all i would do to my computer is put back about 6 gigs of music and a few hundred pics on two back up dvds i made, but the "geniuses" at the apple store assured me that probably wasnt the issue.
speaking of which.....i have taken my computer to the apple store to have it looked at about 3-4 times now. each time they tell me the issue is resolved......but its not. once they just told me to basically erase and install the OS, so i did....again, with no luck. then they checked it in and they wrote 0's to the comptuer trying to make it crash, but according to them came out fine. they tell me their tests say all hardware is in proper working condition. then last time i took it up there......again, they checked it back in and ran more tests on it, then replaced the HD hoping that was the problem....but it still didnt work. now i dont know what to do because they are running out of ideas and they problem still exists. the "genius" told me that now he thinks it is possibly some "environmental" issue that they arent responsible for. i dont know what to believe, but if it is environmental, what could it possibly be????? i read from other posts that my problem somewhat matches bad RAM, but the "genius" said they dont think that is it. would getting a new computer be the best bet or can this one be salvaged. and how would i get them to switch computers out if their tests keep coming back good. i cant reproduce the problem on demand and they cant reproduce it themselves. i am at my wits end with this whole situation, and i am begging for some help......PLEASE any advice would be appreciated.
here are my specs btw:
OS X 10.4.11
Model Name: MacBook
Model Identifier: MacBook2,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 4 MB
Memory: 1 GB
Bus Speed: 667 MHz
Boot ROM Version: MB21.00A5.B07
SMC Version: 1.17f0
Sudden Motion Sensor:
State: Enabled
speaking of which.....i have taken my computer to the apple store to have it looked at about 3-4 times now. each time they tell me the issue is resolved......but its not. once they just told me to basically erase and install the OS, so i did....again, with no luck. then they checked it in and they wrote 0's to the comptuer trying to make it crash, but according to them came out fine. they tell me their tests say all hardware is in proper working condition. then last time i took it up there......again, they checked it back in and ran more tests on it, then replaced the HD hoping that was the problem....but it still didnt work. now i dont know what to do because they are running out of ideas and they problem still exists. the "genius" told me that now he thinks it is possibly some "environmental" issue that they arent responsible for. i dont know what to believe, but if it is environmental, what could it possibly be????? i read from other posts that my problem somewhat matches bad RAM, but the "genius" said they dont think that is it. would getting a new computer be the best bet or can this one be salvaged. and how would i get them to switch computers out if their tests keep coming back good. i cant reproduce the problem on demand and they cant reproduce it themselves. i am at my wits end with this whole situation, and i am begging for some help......PLEASE any advice would be appreciated.
here are my specs btw:
OS X 10.4.11
Model Name: MacBook
Model Identifier: MacBook2,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 4 MB
Memory: 1 GB
Bus Speed: 667 MHz
Boot ROM Version: MB21.00A5.B07
SMC Version: 1.17f0
Sudden Motion Sensor:
State: Enabled