Hello!
My MacBook Pro (which I have NEVER had any problems with) won't boot up. When I turn it on it stays on the screen with the apple and the little rotating thing under it.
What happened was, I was doing the general software update. While it was downloading I was on the internet and had a couple more programs up (i.e. Thunderbird Mail). The page I was going to on the internet was marriott.com and while it was loading I decided I would empty the trash on the computer. When I did that it wouldn't empty, just ran and sat there. so then the software updated needed the computer to restart. I closed out of all the programs but the trash emptying and I couldn't get it to quit (at the time I didn't think about Force Quit) and I clicked to restart and it wouldn't since the trash emptying wouldn't stop so I turned it off with the power button. When I turned it back on it just went to the apple screen and wouldn't do anything. I tried this a couple more times and then tried to reboot with the the disc that came with it. I didn't know what to push so I hoped it would detect the disc in there but alas it didn't and now I can't get the disc out of the drive! I've got an appointment at the Apple Store this evening to see if they can help but I thought I'd try here too. I guess what I need to know is this...
1. Does anyone know how to get my computer back up and running?
2. How do I get the disc out of the dvd drive?
Thanks!
My MacBook Pro (which I have NEVER had any problems with) won't boot up. When I turn it on it stays on the screen with the apple and the little rotating thing under it.
What happened was, I was doing the general software update. While it was downloading I was on the internet and had a couple more programs up (i.e. Thunderbird Mail). The page I was going to on the internet was marriott.com and while it was loading I decided I would empty the trash on the computer. When I did that it wouldn't empty, just ran and sat there. so then the software updated needed the computer to restart. I closed out of all the programs but the trash emptying and I couldn't get it to quit (at the time I didn't think about Force Quit) and I clicked to restart and it wouldn't since the trash emptying wouldn't stop so I turned it off with the power button. When I turned it back on it just went to the apple screen and wouldn't do anything. I tried this a couple more times and then tried to reboot with the the disc that came with it. I didn't know what to push so I hoped it would detect the disc in there but alas it didn't and now I can't get the disc out of the drive! I've got an appointment at the Apple Store this evening to see if they can help but I thought I'd try here too. I guess what I need to know is this...
1. Does anyone know how to get my computer back up and running?
2. How do I get the disc out of the dvd drive?
Thanks!