We just bought a MacBook Pro. Cool machine, I really like it.
But we are having problems getting it connected to our wireless network. We didn't have the network secured yet (just got the wireless router last week, a DLink DIR-655), yet the Mac only gave options to connect to a WEP secured network and insisted on a password or key, even though I hadn't set it up yet.
So, I decided to set up WEP 64 bit to appease it, but I couldn't even get my Dell laptop online after I did that. I then got on the phone with DLink, who had me change some settings around. Then they made me call AT&T b/c my modem wasn't bridged.
Got that done, and called DLink back and still couldn't get the WEP to work. So we fiddled around with that for about 30 minutes and FINALLY got my Dell laptop back online.
So then we tried the Mac again, but still nothing. Then we decided to try WEP 128 bit hex, since there was no option for 64 bit for the mac. But that didn't work either.
Anyway, after switching back to the 64 bit, the desktop and my old Dell laptop are up again, but we still can't get the mac online. We got to the point where we could choose the network and input the password, but it says the password is wrong - even though I know it's not. Oh, and we also tried putting a $ in front of the password, b/c both the DLink and the Bellsouth tech support guys said you have to add a $ to the password for mac. But it didn't work either way.
We tried to get the mac online with an ethernet cable connected to the router, but that doesn't work either. It keeps asking for the ISP account user name and password, but it shouldn't need it since it's just connected to a port on the router, it's not connected directly to the modem. And anyway, it still won't connect when I give it that info.
We were finally able to get it connected by hooking it straight to the modem. But obviously this is not a solution.
Cliff notes:
Macbook will successfully connect to the internet when directly wired to my Westell Modem, but not when wired to my DIR-655 router, nor will it connect to my wireless network through that router.
Any help or advice would be greatly appreciated!
But we are having problems getting it connected to our wireless network. We didn't have the network secured yet (just got the wireless router last week, a DLink DIR-655), yet the Mac only gave options to connect to a WEP secured network and insisted on a password or key, even though I hadn't set it up yet.
So, I decided to set up WEP 64 bit to appease it, but I couldn't even get my Dell laptop online after I did that. I then got on the phone with DLink, who had me change some settings around. Then they made me call AT&T b/c my modem wasn't bridged.
Got that done, and called DLink back and still couldn't get the WEP to work. So we fiddled around with that for about 30 minutes and FINALLY got my Dell laptop back online.
So then we tried the Mac again, but still nothing. Then we decided to try WEP 128 bit hex, since there was no option for 64 bit for the mac. But that didn't work either.
Anyway, after switching back to the 64 bit, the desktop and my old Dell laptop are up again, but we still can't get the mac online. We got to the point where we could choose the network and input the password, but it says the password is wrong - even though I know it's not. Oh, and we also tried putting a $ in front of the password, b/c both the DLink and the Bellsouth tech support guys said you have to add a $ to the password for mac. But it didn't work either way.
We tried to get the mac online with an ethernet cable connected to the router, but that doesn't work either. It keeps asking for the ISP account user name and password, but it shouldn't need it since it's just connected to a port on the router, it's not connected directly to the modem. And anyway, it still won't connect when I give it that info.
We were finally able to get it connected by hooking it straight to the modem. But obviously this is not a solution.
Cliff notes:
Macbook will successfully connect to the internet when directly wired to my Westell Modem, but not when wired to my DIR-655 router, nor will it connect to my wireless network through that router.
Any help or advice would be greatly appreciated!