Odd browser crash issue

MACGIRL34 · Nov 1, 2007

If this isn't just plain odd... ( For all you tech savy Macsters out there...a challenge...)
Installed Leopard on the 26th...hurray!...anyway, ever since than my browsers (all three) crash ( safari,firefox,camino)...gives me this flash player message to send to apple...I can surf a few minutes and than it crashes. Won't let me go to you tube, adobe.com and it even crashes after a bit on here...go figure...LOL
So after 3 days and a total of 11 hourson hold and three erase installs... etc... with apple they get me 2 Leopard specialists emailing me and doing some CAPTURE DATA to get my info...I decide tonight to go back to my original Tiger 10.4.10 disks that came with my 1.83 mac mini...I load and do an erase install, installs fine...I try safari and still my browsers crash...I never had this issue with Tiger before the Leopard install. I have not added any third party soft ware at all. I did the updates. I kept it totally Leopard to be sure...
What in the world would cause it to do the same thing after an erase and install of Tiger? I'm not a tech but that just sounds odd to me...any ideas?.....
I'm re-installing Leopard now...figure if it's going to have the same issue in Tiger I may as well have the cooler system...LOL
Still crashing in Leopard... :Angry:

MACGIRL34 · Nov 1, 2007

By the way I did do an unistall with the adobe uninstall and tried re installing adobe flash player but it crashes in the browser phase of the install...BIG shock there...LOL
I pulled the 2 flash player out of internet plugins and put them on the desk top and this allowed me to get on to adobe.com finally but it was only a temporary thing...still crashing...

Macboy · Nov 1, 2007

Have you tryed this on all 5 of your computer's. I have a feeling that, the macMini, Powerbook (deppending on modle)Imac ( same again deppending on modle) eMac might be simply to old for the new system. I remeber when I tryed to get my poor old Powerbook G4 ( at the time) to run Os X 10.1.1 and the same problems happened, then the start-up disk went funny.So I gave up with OS X till I got my iBook G4, then everything was good.

In my time I have had a, I dont even know what it was called, but it had graphic's that were so pixelated you could count the blocks on the screen, ( mac, when I was like 7) Then I had the powerbook, then Clam-shell iBook, then the iBook after that, and now my MacBook.In my experience, older the computer, the more problems the newer system will make.

Dont know if this helps at all.

baggss · Nov 1, 2007

I have this issue on my Quad but not my iBook. It only happens on some web pages on the Quad, and M-F happens to be one of them. I went and turned off the browser plug-ins in Safari's prefs and it stopped.

Macboy · Nov 1, 2007

baggss said:
I have this issue on my Quad but not my iBook. It only happens on some web pages on the Quad, and M-F happens to be one of them. I went and turned off the browser plug-ins in Safari's prefs and it stopped.

Yes the plug-ins tend to clash with some things.

MACGIRL34 · Nov 1, 2007

Macboy said:
Have you tryed this on all 5 of your computer's. I have a feeling that, the macMini, Powerbook (deppending on modle)Imac ( same again deppending on modle) eMac might be simply to old for the new system. I remeber when I tryed to get my poor old Powerbook G4 ( at the time) to run Os X 10.1.1 and the same problems happened, then the start-up disk went funny.So I gave up with OS X till I got my iBook G4, then everything was good.

In my time I have had a, I dont even know what it was called, but it had graphic's that were so pixelated you could count the blocks on the screen, ( mac, when I was like 7) Then I had the powerbook, then Clam-shell iBook, then the iBook after that, and now my MacBook.In my experience, older the computer, the more problems the newer system will make.

Dont know if this helps at all.

I only installed on the imac g4, powebook g4, and the intel mac mini and so far the older ones handle it fine...it's the new one that is messing up...

MACGIRL34 · Nov 1, 2007

baggss said:
I have this issue on my Quad but not my iBook. It only happens on some web pages on the Quad, and M-F happens to be one of them. I went and turned off the browser plug-ins in Safari's prefs and it stopped.

Baggss you may be on to something here...I turned off the plug ins on safari..( are you referring to only the top one saying plugins?) anyway I am able to acess you tube...can't play any video on it but it did not crash. I got onto adobe.com with out crashing...so I guess I need to fugure this flash player thing out it I want to view videos...

For now I will take what I can get and thanks so much...can't wait to tell those Leopard techs and devloper that a mac-forums member figured a big part of it out...LOL

MACGIRL34 · Nov 1, 2007

On with yet another leopard specialist today,,,had him stumped today and apparently with out knowing I did a test with Tiger after the leopard install and it crashed browsers...so the tech said the issue is going to development b/c it is now bigger than they thought...Go figure...LOL

I reinstalled my Tiger by erase and it crashed the browsers just the same. I told the tech about the enable plugins and he loved that...says we now have a duct tape fix to let people keep their browsers up but now need to figure out the flash player issue.

We ran safe mode, regular mode, opened another admin account and tried from there,uninstalled flash player, reinstalled it, restarted several times, ran harware tests, ran some test on a black screen ( told you I am not tech savy...forgive me...LOL), went to several sites that run falsh player and crashed or could not load...we spent almost 4 hours on the phone together running through things and still nothing.

If any of you run into this flash player crashing your browser, if you can get along with out the plugins temp. than just uncheck the ENABLE PLUGINS...until they fix this...I will keep posts as we go along...

novicew · Nov 2, 2007

I found this solution in the Apple forum

YESSSSSSS!!!!!! OK guys, I think I have solved this problem, just follow these little instructions and tell me if this work for you:

If you have Property List Editor (included in the Developer Tools) go ahead, otherwise jump to the next paragraph.

1) Open the folder Macintosh HD/Users/your_user/Library/Preferences
2) In this folder, search the file com.apple.quicktime.plugin.preferences.plist
3) Open it with Property List Editor
4) Click on the triangle near "root"
5) Click on the triangle near "WebPluginMIMETypes"
6) Click on the triangle near "application/x-shockwave-flash"
7) Now, on the voice "WebPluginTypeEnabled" change the Value from "Yes" to "No"
8) Save and close Property List Editor
9) Relaunch Safari and ENJOY!!!!!

If you don't have the developer tools installed don't worry, here are the instructions using Textedit

1) Open the folder Macintosh HD/Users/your_user/Library/Preferences
2) In this folder, search the file com.apple.quicktime.plugin.preferences.plist
3) Open it with Textedit
4) Search for this string (without the quotes) "<key>application/x-shockwave-flash</key>"
5) On this section, change the "<true/>" string to "<false/>" (without the quotes)
6) Save and quit Textedit
7) Relaunch Safari and ENJOY!!!!!

Hope this works for you!!!! Tell me if you encounter some problems when surfing the web...

YEAH!!!!!!!!
Hope this will work for you. YEAH!!!!

Oh yes, forgot a thing

After you follow my instructions, don't open the MIME Setup on the quicktime Preference Panel -> Advanced or you will revert the boolean back to yes (and will have to change it to no again). This is indeed a bug in Quicktime Preference Panel

MACGIRL34 · Nov 2, 2007

Says it is to fix a quick time question mark issue....not my sypmtoms but really appreciate your efforts to help...