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Hey all -
I just wanted to share the recent experience I had with trying to sign up for webhosting services from dreamhost.com...
I'd been looking at different webhosts over the last few months as I've gotten fed up with my current webhosts 'shortcomings' ... They advertise that I've got 300GB of disk space at my disposal, but don't tell you about the 50k file limit they have imposed. My site is composed of a Drupal CMS front end for blogging and whatnot, and a gallery2 photo library for static photos, and that it is. Between those two applications, and all the logs that their server maintains, I can only keep about 4500 pics online at any given time, as I keep hitting that 50k file count limit, but am only using about 1.5% of the supposed 300GB of disk space (4.5GB?)...
I looked long and hard at dreamhost, and attempted to sign up for their service last week. I was in Bucharest on business when I purchased a plan through Google checkout.
The checkout procedure went smoothly enough, and I got my account created at dreamhost. The problems started when, after 24+ hours, my account was still 'pending'. I emailed them and simply asked when I could expect my account to be fully activated, so that I could move my website to their service. Here's the email thread... I was apalled....
I replied to their email, stating that I was shocked and appalled at how this whole application for service was handled. There was no contact from them asking for any clarification, they basically have told me to go suck wind... I have yet to receive a reply, and I am not holding my breath.
***???? Thoughts? Comments?
Regards // NoVARaif
I just wanted to share the recent experience I had with trying to sign up for webhosting services from dreamhost.com...
I'd been looking at different webhosts over the last few months as I've gotten fed up with my current webhosts 'shortcomings' ... They advertise that I've got 300GB of disk space at my disposal, but don't tell you about the 50k file limit they have imposed. My site is composed of a Drupal CMS front end for blogging and whatnot, and a gallery2 photo library for static photos, and that it is. Between those two applications, and all the logs that their server maintains, I can only keep about 4500 pics online at any given time, as I keep hitting that 50k file count limit, but am only using about 1.5% of the supposed 300GB of disk space (4.5GB?)...
I looked long and hard at dreamhost, and attempted to sign up for their service last week. I was in Bucharest on business when I purchased a plan through Google checkout.
The checkout procedure went smoothly enough, and I got my account created at dreamhost. The problems started when, after 24+ hours, my account was still 'pending'. I emailed them and simply asked when I could expect my account to be fully activated, so that I could move my website to their service. Here's the email thread... I was apalled....
Dreamhost emails said:Hello,
On Thu, 25 Oct 2007, you wrote:
> I was wondering if you could tell me when my account will be fully active so that I can begin to transfer my site to dreamhost?
Your account was disabled by our fraud detection system. Your payment has also been refunded.
We request that you take your business elsewhere and we apologize that we won't be able to host you at this time.
Thanks,
Brett
--
DreamHost Billing Team + [email protected]
I replied to their email, stating that I was shocked and appalled at how this whole application for service was handled. There was no contact from them asking for any clarification, they basically have told me to go suck wind... I have yet to receive a reply, and I am not holding my breath.
***???? Thoughts? Comments?
Regards // NoVARaif