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- Mar 15, 2007
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- Your Mac's Specs
- Imac 20", 2.16GHz,2Gb Ram, 256MB Graphic card. 80Gig Ipod
I have a brand new imac. The video card is not working properly. Apple does not have an official issue or resolution date for fix. I was told that I could not return the computer without paying restocking fee. They will not fix it now!! Because they don’t know how long it will take for the fix to happen (something to do with drivers) I asked salesman are you letting new customers know about it? his reply was "nope, apple does not have anything official for the problem or the solution" so he gave me the following link. The good news is that they are aware of it. So basically after calling them 3 times and then sending me to the store to have one of their genius ( I think they are when It comes to marketing strategy. Sell something that is not working properly.) Oh by the way it gets only worse when you used something like final cut express of aperture, so you should be ok as long as your graphics card is not push to the limit. Unfortunately for me, I bought it for that reason. Good luck to you if you are having the same problems
http://gizmodo.com/gadgets/imac/ati-graphics-may-be-at-the-root-of-imac-freezing-issues-307409.php
http://gizmodo.com/gadgets/imac/ati-graphics-may-be-at-the-root-of-imac-freezing-issues-307409.php