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Apple Customer Service At Its Best

MinaMACMan

MinaMACMan


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The title says it all, check out this ARTICLE
 
Martin.

Martin.


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Wow. Thats crazy, its good to hear that stuff like this happens.
 
OP
MinaMACMan

MinaMACMan


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yeah man... Apple Service ROCKs
 
fleurya

fleurya


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27" iMac 2.7GHz Core i5, iPhone 6, iPad Air 2, 4th gen Apple TV
Wow, so if I ever have a similar experience, I know exactly what to ask for and proff that I deserve it! ;)
 
iKitten

iKitten


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Thanks for posting, Mina!! Love hearing those stories.
 
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bigmof


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Hehe "Fell in love with a fruit" never heard it like that before!

I had a slightly worse experience. It was a few years ago so I don't remember all the details exactly, but heres the story:

I had a blue iPod mini for a while and I decided to upgrade to the brand new Video iPod. It worked great for a while but suddenly the screen went crazy. I couldn't think of anything I possibly could've done to it to make that happen, so I sent it to Apple assuming the it would be under warranty. Boy, was I wrong! I was told "We can't do anything. It was your fault." But thats not all! Instead of sending it back and I would have a semi functional iPod, the lost it. That's right, lost it. So there goes my $250! But a few days later I noticed that something from DHL was being shipped to me. What could this possibly be? Was it my lost iPod? No, it turned out to be a refurb. I was never charged for it either! I guess that's better than my semi functional iPod.
 
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Ryan13


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bigmof said:
Hehe "Fell in love with a fruit" never heard it like that before!

I had a slightly worse experience. It was a few years ago so I don't remember all the details exactly, but heres the story:

I had a blue iPod mini for a while and I decided to upgrade to the brand new Video iPod. It worked great for a while but suddenly the screen went crazy. I couldn't think of anything I possibly could've done to it to make that happen, so I sent it to Apple assuming the it would be under warranty. Boy, was I wrong! I was told "We can't do anything. It was your fault." But thats not all! Instead of sending it back and I would have a semi functional iPod, the lost it. That's right, lost it. So there goes my $250! But a few days later I noticed that something from DHL was being shipped to me. What could this possibly be? Was it my lost iPod? No, it turned out to be a refurb. I was never charged for it either! I guess that's better than my semi functional iPod.
Click to expand...

Man you are a topic killer.....JK;D ;D That is pretty nice they sent you a refurb, atleast it's better than your old broken one!:D
 
A

amrk47


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apple tele service is amazing
there in store service is another story
 
N

naftalim


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Well, I emailed Mr. Jobs before I even owned an Apple Product and I got a response from him.

I then purchased an iMac and the Airport Extreme and an iPod and will get the iPhone the minute they come to Canada. Also, I had some issues when switching the songs from my iPod to the Mac, and lost it all. The people at Apple helped me restore everything and even gave me some credits. So, as far as I’m concerned, they are great!.
 
Shannonb

Shannonb


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2.16 Core 2 Duo, 160GB HD, 2gb RAM, Black Macbook | iPhone | OS X Leopard
Does anybody else think some of the Geniuses are not that nice? Maybe I am the only one who had that experience.
 

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