• Welcome to the Off-Topic/Schweb's Lounge

    In addition to the Mac-Forums Community Guidelines, there are a few things you should pay attention to while in The Lounge.

    Lounge Rules
    • If your post belongs in a different forum, please post it there.
    • While this area is for off-topic conversations, that doesn't mean that every conversation will be permitted. The moderators will, at their sole discretion, close or delete any threads which do not serve a beneficial purpose to the community.

    Understand that while The Lounge is here as a place to relax and discuss random topics, that doesn't mean we will allow any topic. Topics which are inflammatory, hurtful, or otherwise clash with our Mac-Forums Community Guidelines will be removed.

Great customer service

Joined
Aug 25, 2007
Messages
6
Reaction score
0
Points
1
I know you probably get tired of threads espousing Apple's excellent customer service, but as someone whose last Mac was a IIsi (and then went to the dark side for 10 years), I am impressed...

I ordered my 2.8GHz iMac the evening of Sept. 5. It shipped from Shanghai on the 10th, scheduled delivery 9/13. They tried to deliver it TODAY, a day early. Had my 3rd-shift-working-roommate not been such a deep sleeper it'd be in my LIVING ROOM right now and not back at FedEx, but that's okay - I can wait till tomorrow. :Smirk: I already had taken off Friday so I can play with it all day. Is that sad or what?

7 days from order to delivery, though? Wow! And I especially love the deliver-it-a-day-early thing. Thanks to all the posters in this forum with tips, etc. The last OS I used was System 7, so this is going to be like exploring a new country, but in the fun way. I'm also looking forward to Leopard :D

Cheers,
Traci
 
Joined
Sep 8, 2007
Messages
11
Reaction score
0
Points
1
Totally agree. Apple really do have an exellent customer service dept. They even registered my Applecare online in the shop and were happy to exchange the faulty Macbook which I had purchased the same day. Also, whilst buying my Macbook 2 weeks ago, I found that Apple really does have a totally different style of doing business. E.G the tour of OSX which lasted 30 mins before buying the Macbook. Thanks!:)
 
Joined
Aug 18, 2007
Messages
64
Reaction score
0
Points
6
Your Mac's Specs
iMac 20", 2.4ghz, 2GB/320GB
Wow. Traci, where are you from? That's super fast. I ordered mine this past Sunday, and I have a shipping date from Sept. 20/26. If I get mine sometime next week, I will be overjoyed.
I checked and it shipped today (on time) from Shanghai. It has to go all the way to Canada, so I'm keeping my fingers crossed!
 
Joined
Feb 12, 2007
Messages
552
Reaction score
8
Points
18
Location
Northeast US
Your Mac's Specs
MacBook 2GHz/2GB/CD
Same thing happened with me, only with Newegg and my monitor. Gotta love ship dates that are earlier than the estimated!
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top