New imac not reading DVDs

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iMac: 5K 27” (2020), 3.3 GHz, 32Gb RAM. iPad2, iPad mini4, iPhone 13 Mini, Apple Watch SE
Had my new 24" imac for just 15 minutes now and hit first problem. It will not play my UK DVD's and gives me a error message saying that they are the wrong region code - but I'm in the UK. Has my new imac been configured wrongly? What can I do about it?
 
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3.4 Ghz i7 MacBook Pro (2015), iPad Pro (2014), iPhone Xs Max. Apple TV 4K
I'm assuming that this happens when you open the DVD player App?
 
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Sawday
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rman


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I would take it back, it sound like your system has been set for another region. With it being new it should ask you to set the region code.
 
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Sawday
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Sorted. Apple support came to the rescue. We were trying to play it through Front Row and we should have simply let it play with DVD player when the first thing it does is to initialise the DVD region.

Thanks for quick responses though. Hope this helps others with same problem.
 
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Al iMac 20" 2.4Ghz Intel Core 2 Duo
All new Macs come with US region set as default.

You need to set it to regio 2, as you've aready discovered.
 

rman


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I believe the default is no region is set.
 

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