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- Jan 8, 2005
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Well, we all believe that AT&T's customer support is crap and Apple's is awesome...
Ironically enough, I was calling around looking for anyone with remaining iPhone stock, I called an Apple store and 4 AT&T stores. The AT&T stores picked up after 2 or less rings and were extremely polite (Especially shocking since I assume they are dealing with callers like me all day “Do you have any remaining iPhones in stock?” over and over). When I called the Apple store it rang for around 3 minutes before I gave up and called back 5 minutes later, this time it rang about 8 times before someone answered. When I asked if they had any remaining iPhones the guy on the phone sounded very annoyed a responded with a snappy “No”.
Perhaps AT&T only cares about how good their sales associates are
Ironically enough, I was calling around looking for anyone with remaining iPhone stock, I called an Apple store and 4 AT&T stores. The AT&T stores picked up after 2 or less rings and were extremely polite (Especially shocking since I assume they are dealing with callers like me all day “Do you have any remaining iPhones in stock?” over and over). When I called the Apple store it rang for around 3 minutes before I gave up and called back 5 minutes later, this time it rang about 8 times before someone answered. When I asked if they had any remaining iPhones the guy on the phone sounded very annoyed a responded with a snappy “No”.
Perhaps AT&T only cares about how good their sales associates are