- Joined
- Nov 18, 2006
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- 27" iMac 2.7GHz Core i5, iPhone 6, iPad Air 2, 4th gen Apple TV
I had a previous post about exchanging my wireless mighty mouse and I was extremely pleased with the way it was handled and the prompt exchange. The problem is the warranty on the replacement.
I asked the guy when I picked up the replacement if another year of warranty starts or just until the end of the original warranty time. I would have been happy with the latter, but he said it's 90 days! I thought maybe he was mistaken and read the blanket statement on the back of the paperwork for all repairs. It says replaced parts have a warranty for 90 days only!
So basically my warranty period has been shorted due to a product defect which could also exist in this new mouse! I've had the mouse for 8 months, but I would be completely irate if this had happened only a month after purchase or to something more important like the super drive or hard drive in my MBP with the 3 year Applecare warranty! I would even feel better if it was a new mouse, but it's obviously used and the scrolling is much rougher than my other mouse, which has me really worried.
It just doesn't seem right that the original warranty get shorted due to a product defect. That doesn't happen with other products like vehicle warranties: at least not mine. Anyone else think this is just wrong?
I asked the guy when I picked up the replacement if another year of warranty starts or just until the end of the original warranty time. I would have been happy with the latter, but he said it's 90 days! I thought maybe he was mistaken and read the blanket statement on the back of the paperwork for all repairs. It says replaced parts have a warranty for 90 days only!
So basically my warranty period has been shorted due to a product defect which could also exist in this new mouse! I've had the mouse for 8 months, but I would be completely irate if this had happened only a month after purchase or to something more important like the super drive or hard drive in my MBP with the 3 year Applecare warranty! I would even feel better if it was a new mouse, but it's obviously used and the scrolling is much rougher than my other mouse, which has me really worried.
It just doesn't seem right that the original warranty get shorted due to a product defect. That doesn't happen with other products like vehicle warranties: at least not mine. Anyone else think this is just wrong?