- Joined
- Jul 2, 2007
- Messages
- 1
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- 0
- Points
- 1
- Location
- Milton Keynes, England
- Your Mac's Specs
- Mac book, white, intel thingy, 120gb, gosh what do you say!!!
Hi I have switched to a Mac as my laptop after many years with Mr Gates and his pals, My buddy who is an avid Mac fan convinced me of the move, so let me explain the issue.
5 Days ago bought the highest spec'd Mac book I could, got home it starts, connects with my network all is well. 2 hours later I get a grey screen with a box in the middle saying, Hit power Button, having now spoke to Apple Support this is termed a Kernal Panic!! Anyway this has happened over and over again, so Mac insisted I returned it to the store and exchanged it for anouther machine, they said it was hardware failure. So I picked up the new Machine Friday and have now had 4 Kernal Panics again and have trouble staying connected to my wireless network.
I have downloaded all the relevant updates, have not installed any software yet like Photoshop but still having problems connecting to the net via wireless but fine with the ethernet in the side.
Any advice would be appreciated, but really getting to the point of ditching Mac and going back to PC, at least when that has a problem 9.9 times out of 10 I can sort it myself.
Thank you in advance for any assistance, and PLEASE remember i am a novice user so may not understand some of the stuff you suggest
5 Days ago bought the highest spec'd Mac book I could, got home it starts, connects with my network all is well. 2 hours later I get a grey screen with a box in the middle saying, Hit power Button, having now spoke to Apple Support this is termed a Kernal Panic!! Anyway this has happened over and over again, so Mac insisted I returned it to the store and exchanged it for anouther machine, they said it was hardware failure. So I picked up the new Machine Friday and have now had 4 Kernal Panics again and have trouble staying connected to my wireless network.
I have downloaded all the relevant updates, have not installed any software yet like Photoshop but still having problems connecting to the net via wireless but fine with the ethernet in the side.
Any advice would be appreciated, but really getting to the point of ditching Mac and going back to PC, at least when that has a problem 9.9 times out of 10 I can sort it myself.
Thank you in advance for any assistance, and PLEASE remember i am a novice user so may not understand some of the stuff you suggest