ibook problem please help

Joined
Mar 27, 2007
Messages
2
Reaction score
0
Points
1
Hey everyone I have a friend, who has an ibook. They installed turbo tax on their computer and now the settings re-boot every time they load the computer, and it asks them to re-set the key chain or something. Also, itunes deletes the library also. Any help would be greatly appreciated. Thanks
 
Joined
Feb 5, 2007
Messages
465
Reaction score
19
Points
18
Your Mac's Specs
iMac 20" C2D 2.4 ghz 2gb iMac 20" C2D 2GB 256MB Graphics Macbook C2D 2GB Powermac G4 Dual 450
hmm...try reinstalling OS X from the disks that came with the ibook.
 
Joined
Feb 2, 2004
Messages
12,455
Reaction score
604
Points
113
Location
PA
Your Mac's Specs
MacBook
Reinstalling the OS should be the absolute last thing to do.

Try uninstalling and reinstalling the applications that are giving him problems first. You can also download and install an application called Oynx. That can clear out the caches and other buildup in those apps that very well might clear up the issue without doing something as drastic as reinstalling the OS.
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top