Hello,
If anyone can help me or offer any advice I will be very happy.
I have a G5 iMac. 1st Generation that I bought in November of 2004. Everything was working great for 2 years. Back in the Fall it would randomly shut off. Completely turn off without any warning. I was doing research and found that Apple was replacing logic boards for this very issue if it was a 1st generation G5 iMac which mine was. I went to the Apple store, they replaced the logic board and everything was fine and dandy.
Then a week or so later my iMac would start randomly going into sleep mode. If I activated the mouse or kb, it would go back in sleep mode in a matter of minutes if not seconds. I would not be able to use the computer again for a few hrs. I brought my iMac back to the Apple store and the Mac Genius pressed the SMU button and did some firmware updates. Played around with it at the store, nothing happened so I took it home. But then it started doing it again. Went back to the store again and a different Mac Genius reinstalled Tiger. It went into sleep mode in the store. He then took out the non-apple memory. That didn't work either. So he checked it in and I had my computer back in 3 days. They told me they replaced the power supply and they stressed it out for a day and it did not have any problems. I brought it home and everything was working great for 1 week. Then I was prompted to updated my Tiger software to I believe 10.4.8 which I did. Ever since it has had the same problems....:radioacti
So I've had my power supply replaced, my logic board replaced. They tested it w/o non-apple memory, they put the original Tiger on it.....still not working. I'm very frustrated and don't know what is causing this. Seems like the Mac Geniuses are just as confused as me.
Does anyone have any suggestions? I thought if I reinstalled Tiger that might work but who knows for sure since when it was done in the store it was still having problems until they replaced the power supply. Is it a bad power supply?? bad hard drive?
I'm getting to the point where I might need to buy something new and perhaps not a Mac (this is my first).
If anyone can help me or offer any advice I will be very happy.
I have a G5 iMac. 1st Generation that I bought in November of 2004. Everything was working great for 2 years. Back in the Fall it would randomly shut off. Completely turn off without any warning. I was doing research and found that Apple was replacing logic boards for this very issue if it was a 1st generation G5 iMac which mine was. I went to the Apple store, they replaced the logic board and everything was fine and dandy.
Then a week or so later my iMac would start randomly going into sleep mode. If I activated the mouse or kb, it would go back in sleep mode in a matter of minutes if not seconds. I would not be able to use the computer again for a few hrs. I brought my iMac back to the Apple store and the Mac Genius pressed the SMU button and did some firmware updates. Played around with it at the store, nothing happened so I took it home. But then it started doing it again. Went back to the store again and a different Mac Genius reinstalled Tiger. It went into sleep mode in the store. He then took out the non-apple memory. That didn't work either. So he checked it in and I had my computer back in 3 days. They told me they replaced the power supply and they stressed it out for a day and it did not have any problems. I brought it home and everything was working great for 1 week. Then I was prompted to updated my Tiger software to I believe 10.4.8 which I did. Ever since it has had the same problems....:radioacti
So I've had my power supply replaced, my logic board replaced. They tested it w/o non-apple memory, they put the original Tiger on it.....still not working. I'm very frustrated and don't know what is causing this. Seems like the Mac Geniuses are just as confused as me.
Does anyone have any suggestions? I thought if I reinstalled Tiger that might work but who knows for sure since when it was done in the store it was still having problems until they replaced the power supply. Is it a bad power supply?? bad hard drive?
I'm getting to the point where I might need to buy something new and perhaps not a Mac (this is my first).