Little bit confused

Ok I didn't buy my MBP from Apple, I got it from the Apple collection. Its basically a store in Akihabara (Tokyo) that specialises in everything mac. 5 floors of joy, anyway. I just did a check on the lenght of warrenty I have left on the Apple website. The purchase date is over 6 weeks off and the model specifications aren't quiet right.

When I bought my system, I was told it was new, it was in it box everything as it should be. But the apple profiler says my system has a glossy screen, no it doesn't also it has one gig instead of 512MB that it says on the box. Whats going on here? Should I contact apple? the machine has been running slow as of late but apart from that no problems. I am just concerned I don't have warrenty or something.

Also, it last passed a hardware test 05/01/4007.

[img=http://img443.imageshack.us/img443/3260/picture4re8.th.png][/img]

Sorry I meant to edit but forgot, my bad.

youll have to call the place you bought it and talk to them.

theyre really the only people with these answers. hope your still there

??? said:

Also, it last passed a hardware test 05/01/4007.

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Had they released 10.5 yet?

:tusks:

ToddG said:

Had they released 10.5 yet?

:tusks:

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I don't understand.

you got hosed my friend. Goto the cops. they've obviously reboxed it and sold it as something else. I wouldn't be surprized if it was a refurb or rebuild

Not as simple as that, I am in Japan. Laws are very different. I am going to the apple store tomorrow definitley something is up.

ToddG said:

Had they released 10.5 yet?

:tusks:

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LOL Thats freakin funny.
-d

Lol I only just got that joke.

Sad I know.

??? said:

Not as simple as that, I am in Japan. Laws are very different. I am going to the apple store tomorrow definitley something is up.

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you bought it in japan? looks like your gonna pay for not waiting to get back to the US, in a big time way.

kgeier82 said:

you bought it in japan? looks like your gonna pay for not waiting to get back to the US, in a big time way.

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I doubt it as I have never been to the US before. I live in Japan now, just because I speak English it doesn't mean I am American.

Apple said that the screen is something that has happen a few times. As long as it matches the box it isn't a problem. As for the 4007 issue they haven't got a clue. They asked me to bring it in for a quick check.

??? said:

I doubt it as I have never been to the US before. I live in Japan now, just because I speak English it doesn't mean I am American.

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sorry assumed you were.

after buying the machine how long have you had it for?

In the 5 years or so I lived in Japan I found the service there to far exceed that of what I found back home in the United States. I won't assume you are Japanese but if you have Japanese language ability it will help a lot. It is most likely that they will bend over backwards to try fix the problem for you.

If it is a scam reporting it to the police is a very good thing to do. Even petty crimes that are reported in Japan are thoroughly investigated. If it is a large shop in such a high visibility area of Tokyo such as Akihabara I would find it highly unlikely to be a scam rather than an honest mix up. Good luck with that.

Ryan

The service he is a little better than back home for me. Lets hope apple will sort it out