Hello all.
Well, I've got a Powerbook G4 12" with a 1.5 GHz processor. I got in in November 2005, along with Applecare, and I have babied this thing ever since. I've got the Marware wrist rest pad and the Marware keyboard cover to protect the screen. I also use the iKlear screen wipes to keep it nice and clean. I ALSO use an InCase sleeve when I bring it to/from school, and it is placed in my Swiss Army backpack with a padded laptop section in it. So as you can see, I have taken very good care of this beautiful machine.
Ok, fast forward to Thursday. I was studying for a Finance final in my bedroom. My sister was in town visiting so I took the laptop into the bedroom, shut the door, and took out the laptop.
Imagine my surprise when I found the casing was bulged out above the release button for the screen, a small buldge in the casing on the top left of where the superdrive is, and the casing is no longer level, and the battery doesn't fit flush anymore. This laptop has never been dropped, or loaned out to anyone.
The only thing I can think of is that something happened in the student lounge on Wednesday when I was studying. I did leave my table several times to go to the bathroom. But again I didn't notice anything until Thursday when I began to study.
Now that the final is over and my sister is gone, I want to do something about it. I tried calling my local Apple store to get a hold of tech support to see if Applecare covers this sort of thing. Do you think they will cover this?? I didn't have alot of time to reflect upon the damage until this morning. And now that all of the distractions are gone, I am really upset. I have gone to huge lengths to make sure this PB was protected and in prisitine condition at all times, and now this..... neye:
Can they just replace a casing? What do you think? I am assuming I will need to back up all my files before sending it off (after I get a hold of someone of course). Any recommendations for doing this? My PC has a huge 400 gig drive with plenty of space left over that i could place backup material on. It seems that the NTFS limitation doesn't apply if you transfer files over a network. Well, at least I've been able to copy things from the PB onto the drive that way no problem.
Any words of advice for a despondent Powerbook owner???
Well, I've got a Powerbook G4 12" with a 1.5 GHz processor. I got in in November 2005, along with Applecare, and I have babied this thing ever since. I've got the Marware wrist rest pad and the Marware keyboard cover to protect the screen. I also use the iKlear screen wipes to keep it nice and clean. I ALSO use an InCase sleeve when I bring it to/from school, and it is placed in my Swiss Army backpack with a padded laptop section in it. So as you can see, I have taken very good care of this beautiful machine.
Ok, fast forward to Thursday. I was studying for a Finance final in my bedroom. My sister was in town visiting so I took the laptop into the bedroom, shut the door, and took out the laptop.
Imagine my surprise when I found the casing was bulged out above the release button for the screen, a small buldge in the casing on the top left of where the superdrive is, and the casing is no longer level, and the battery doesn't fit flush anymore. This laptop has never been dropped, or loaned out to anyone.
The only thing I can think of is that something happened in the student lounge on Wednesday when I was studying. I did leave my table several times to go to the bathroom. But again I didn't notice anything until Thursday when I began to study.
Now that the final is over and my sister is gone, I want to do something about it. I tried calling my local Apple store to get a hold of tech support to see if Applecare covers this sort of thing. Do you think they will cover this?? I didn't have alot of time to reflect upon the damage until this morning. And now that all of the distractions are gone, I am really upset. I have gone to huge lengths to make sure this PB was protected and in prisitine condition at all times, and now this..... neye:
Can they just replace a casing? What do you think? I am assuming I will need to back up all my files before sending it off (after I get a hold of someone of course). Any recommendations for doing this? My PC has a huge 400 gig drive with plenty of space left over that i could place backup material on. It seems that the NTFS limitation doesn't apply if you transfer files over a network. Well, at least I've been able to copy things from the PB onto the drive that way no problem.
Any words of advice for a despondent Powerbook owner???