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eyan212
Guest
A friend of mine just called me to help with a problem on his eMac. He had just downloaded a internet content filter called "Safe Eyes" and now his mac was going nuts. Upon startup, the finder (or desktop) screen would go black and a message in blue text would read "you have one minute to use your computer. Please shut down all programs so you don't lose any data. Click to continue." (this is not an exact quote but it is pretty close) If you click it gives you 60 seconds to do whatever, everything seems to work, but after 60 seconds, the screen blacks out again (closing all the open programs) and displays the same message. This repeats endlessly. There is also a lock symbol on the desktop menu bar to the left of the apple. I uninstalled the Safe Eyes program by dragging it to the trash and also deleted a preferences file that I found. When that did not work I tried to boot from the OS X disc and that failed as well. I tried other boot modes and was not able to boot in safe, verbose or firewire mode. He has a Logitech keyboard not an apple one. Could that be causing the alternate boot problems? i.e. the computer doesn't recognize the commands. Could this be a virus? I hope not. He is using OS 10.4.6. Any help on this would be great. He just switched to mac on my recommendation and I want his experience to be a good one.
-Eyan212
Power mac G5 dual core 2.3 w/ 5.5 gigs RAM and internal TB hard drive space, airport, bluetooth and dual screens.
Power mac G4 dual 1.42 w/ 2 gigs RAM and 500 gigs internal hard drive space.
-Eyan212
Power mac G5 dual core 2.3 w/ 5.5 gigs RAM and internal TB hard drive space, airport, bluetooth and dual screens.
Power mac G4 dual 1.42 w/ 2 gigs RAM and 500 gigs internal hard drive space.