iMac Restarting Constantly

Hey all,

My iMac keeps on restarting (kernel panic) when I'm working in Adobe Creative Suite programs (Photoshop, InDesign, Illustrator). It's a late 2014 Retina 4k 27" iMac. Here's the error report:


Anonymous UUID: 824531B3-7F24-D995-22E4-E8641BA5E576

Wed Aug 2 12:06:30 2017

*** Panic Report ***
panic(cpu 0 caller 0xffffff7f9277e09b): "This LVG was created before the fix for <rdar://11023142>, you must recreate your LVGs"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/CoreStorage/CoreStorage-540.30.1/core/btree/btree_impl.h:83
Backtrace (CPU 0), Frame : Return Address
0xffffff9142c22f50 : 0xffffff80104ea53c
0xffffff9142c22fd0 : 0xffffff7f9277e09b
0xffffff9142c22ff0 : 0xffffff7f9277bed4
0xffffff9142c232d0 : 0xffffff7f92777015
0xffffff9142c23430 : 0xffffff7f9277924d
0xffffff9142c234e0 : 0xffffff7f92779703
0xffffff9142c23570 : 0xffffff7f927798bc
0xffffff9142c23630 : 0xffffff7f92779a0c
0xffffff9142c236b0 : 0xffffff7f927b176b
0xffffff9142c23720 : 0xffffff7f9275c5ed
0xffffff9142c23920 : 0xffffff7f9276a795
0xffffff9142c23970 : 0xffffff7f92792480
0xffffff9142c239a0 : 0xffffff8010754adf
0xffffff9142c239d0 : 0xffffff8010749f5e
0xffffff9142c23a50 : 0xffffff7f926da560
0xffffff9142c23b30 : 0xffffff7f926e3f52
0xffffff9142c23c50 : 0xffffff7f926bbca5
0xffffff9142c23d50 : 0xffffff8010749d70
0xffffff9142c23dd0 : 0xffffff801073b1ba
0xffffff9142c23e50 : 0xffffff801099c787
0xffffff9142c23ef0 : 0xffffff801099ca02
0xffffff9142c23f50 : 0xffffff8010a24d55
0xffffff9142c23fb0 : 0xffffff801049bd96
Kernel Extensions in backtrace:
com.apple.filesystems.hfs.kext(366.50.19)[0DD51F29-270C-3A03-8125-A68E4D5AB22B]@0xffffff7f9269b000->0xffffff7f92703fff
dependency: com.apple.filesystems.hfs.encodings.kext(1)[18EED417-E0C7-3AE6-8EBB-CB081566B738]@0xffffff7f92694000
com.apple.driver.CoreStorage(540.30.1)[0E033F13-4AF3-38EB-966E-7FACAAFA222D]@0xffffff7f92711000->0xffffff7f927ecfff
dependency: com.apple.iokit.IOStorageFamily(2.1)[F908D7F5-4F54-3B89-8657-57F06350F4DB]@0xffffff7f90c50000

BSD process name corresponding to current thread: Adobe Photoshop

Mac OS version:
16F73

Kernel version:
Darwin Kernel Version 16.6.0: Fri Apr 14 16:21:16 PDT 2017; root:xnu-3789.60.24~6/RELEASE_X86_64
Kernel UUID: FB2170A8-257D-3C64-B14D-BC06CC94E34C
Kernel slide: 0x0000000010200000
Kernel text base: 0xffffff8010400000
__HIB text base: 0xffffff8010300000
System model name: iMac15,1 (Mac-42FD25EABCABB274)

System uptime in nanoseconds: 1255952452266
last loaded kext at 56251772995: com.apple.filesystems.afpfs 11.0.5 (addr 0xffffff7f942ad000, size 360448)
last unloaded kext at 482528182412: com.apple.driver.AppleIntelLpssGspi 3.0.60 (addr 0xffffff7f92c24000, size 45056)
loaded kexts:
com.apple.filesystems.afpfs 11.0.5
com.apple.nke.asp-tcp 8.0.1
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleBluetoothMultitouch 92
com.apple.driver.AGPM 110.23.17
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 131
com.apple.driver.AppleMikeyDriver 279.48
com.apple.driver.AppleHDA 279.48
com.apple.driver.AppleGraphicsDevicePolicy 3.14.47
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.kext.AMDFramebuffer 1.5.1
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 5.0.4f18
com.apple.driver.AppleIntelHD5000Graphics 10.2.5
com.apple.AMDRadeonX4000 1.5.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHV 1
com.apple.kext.AMD7000Controller 1.5.1
com.apple.driver.AppleIntelFramebufferAzul 10.2.5
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.3.1
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 40
com.apple.filesystems.hfs.kext 366.50.19
com.apple.iokit.IOAHCIBlockStorage 295.20.1
com.apple.driver.AirPort.Brcm4360 1150.10.1a2
com.apple.driver.AppleSDXC 1.7.6
com.apple.iokit.AppleBCM5701Ethernet 10.2.10
com.apple.driver.AppleAHCIPort 326.60.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.IOBluetoothHIDDriver 5.0.4f18
com.apple.driver.AppleMultitouchDriver 368.16
com.apple.driver.AppleInputDeviceSupport 76.7
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 279.48
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSurface 159.7
com.apple.driver.AppleSSE 1.0
com.apple.driver.AppleGraphicsControl 3.14.47
com.apple.driver.AppleHDAController 279.48
com.apple.iokit.IOHDAFamily 279.48
com.apple.iokit.IOAudioFamily 205.15
com.apple.vecLib.kext 1.2.0
com.apple.kext.AMDSupport 1.5.1
com.apple.AppleGraphicsDeviceControl 3.14.47
com.apple.iokit.IOAcceleratorFamily2 311.13
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IONDRVSupport 516.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOGraphicsFamily 515.3
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1
com.apple.driver.AppleHIDKeyboard 199
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.4f18
com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.4f18
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.4f18
com.apple.iokit.IOBluetoothFamily 5.0.4f18
com.apple.driver.usb.IOUSBHostHIDDevice 1.1
com.apple.driver.usb.AppleUSBHub 1.1
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.CoreStorage 540.30.1
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleThunderboltNHI 4.5.4
com.apple.iokit.IOThunderboltFamily 6.5.7
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.usb.AppleUSBXHCIPCI 1.1
com.apple.driver.usb.AppleUSBXHCI 1.1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.DiskImages 444.50.16
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac15,1, BootROM IM151.0207.B06, 4 processors, Intel Core i5, 3.5 GHz, 8 GB, SMC 2.22f16
Graphics: AMD Radeon R9 M290X, AMD Radeon R9 M290X, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.21.171.126.1a2)
Bluetooth: Version 5.0.4f18, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: USB 3.0 Bus
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Keyboard Hub
USB Device: Apple Keyboard
Thunderbolt Bus: iMac, Apple Inc., 26.1

Welcome to our forums.

What you're seeing is a kernel panic.

It appears your iMac has a Fusion drive. These type drives can sometimes be troublesome. What I recommend is that you boot to recovery (command + r), select Utilities, and run Disk Utility First Aid on your Macintosh HD. If everything comes back normal, then I suggest booting to safe mode (hold down shift key while rebooting) to see if the kernel panic occurs in that mode.

Let us know.

We've ran Disk Utility and everything came back normal. We also took it to the Genius Bar and they said nothing was wrong with it. So, we did a reinstall of the OS and the computer ran fine for about a week, then the kernel panics started happening again. We'll try booting to safe mode and see what happens.

When you did the "reinstall", was it an erase and reinstall, or did you just do the reinstall of the OS, without erasing the drive first?