- Joined
- Jun 12, 2015
- Messages
- 5
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- Points
- 1
Stranger than strange!
- New iMac (purchased Apr 2015) with Yosemite version 10.10.3
- New Brother MFC- 8910DW (multifunction) setup wireless with no physical connection to either the router or any computers. Verified on Brother website to be compatible with Yosemite.
Used installation disk for my three Windows 7 64-bit computers. Everything works seamlessly.
The installation DVD was too outdated for Yosemite, so both the printer and scanner drivers were downloaded from Brother's website.
PROBLEM: My iMac will only find the printer/scanner for about 15 minutes. To use it after 15 minutes, I need to reboot my iMac to get another 15 minutes use.
Apple support was great and spent a good deal of time helping me to resolve this problem. However, in the end they remain as baffled as I am.
Brother support sucked. Their "troubleshooting" resulted in finding my printer, but not my scanner for 15 minutes. In typical "It's not my fault" fashion, they simply blamed the problem on Apple and hung up.
No thanks to Brother's support, I got my iMac to access both the printer and scanner, but only for 15 minutes.
Any ideas?
- New iMac (purchased Apr 2015) with Yosemite version 10.10.3
- New Brother MFC- 8910DW (multifunction) setup wireless with no physical connection to either the router or any computers. Verified on Brother website to be compatible with Yosemite.
Used installation disk for my three Windows 7 64-bit computers. Everything works seamlessly.
The installation DVD was too outdated for Yosemite, so both the printer and scanner drivers were downloaded from Brother's website.
PROBLEM: My iMac will only find the printer/scanner for about 15 minutes. To use it after 15 minutes, I need to reboot my iMac to get another 15 minutes use.
Apple support was great and spent a good deal of time helping me to resolve this problem. However, in the end they remain as baffled as I am.
Brother support sucked. Their "troubleshooting" resulted in finding my printer, but not my scanner for 15 minutes. In typical "It's not my fault" fashion, they simply blamed the problem on Apple and hung up.
No thanks to Brother's support, I got my iMac to access both the printer and scanner, but only for 15 minutes.
Any ideas?