Hello,
my daughter uses an ipad for school so this is some what urgent. Hopefully there's a simple fix.
She has an ipad 2. The round circle button on the bottom doesn't work. Generally, when the top right button is pressed, the ipad turns on and the background is displayed. At this point all that's needed to get on is to swipe the bar at the bottom to unlock the ipad. No password is required.
Currenty, whats happening is, when the top right button is pressed the background is displayed but is blurry and there is no swipe bar to unlock the screen. She has that floating circle button on her screen, and it responds when pressed, however, I don't see a fix through this option.
I've also read that I can reboot it by connecting to iTunes, however, when I try connecting to iTunes it says it's unable to connect to the ipad because its locked with a password and I need to unlock the ipad before connecting.
Any help would greatly appreciated.
thanks in advance!
my daughter uses an ipad for school so this is some what urgent. Hopefully there's a simple fix.
She has an ipad 2. The round circle button on the bottom doesn't work. Generally, when the top right button is pressed, the ipad turns on and the background is displayed. At this point all that's needed to get on is to swipe the bar at the bottom to unlock the ipad. No password is required.
Currenty, whats happening is, when the top right button is pressed the background is displayed but is blurry and there is no swipe bar to unlock the screen. She has that floating circle button on her screen, and it responds when pressed, however, I don't see a fix through this option.
I've also read that I can reboot it by connecting to iTunes, however, when I try connecting to iTunes it says it's unable to connect to the ipad because its locked with a password and I need to unlock the ipad before connecting.
Any help would greatly appreciated.
thanks in advance!