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- Apr 26, 2009
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- Arkansas
- Your Mac's Specs
- 24" Intel iMac, 2.66 GHz, CD2, 4 GB RAM, OS 10.11.6; also iPhone 6 and iPad Air iOS 12.5.5
I have iTunes v11 installed on my Win 7 PC, and I often connect my iPhone 6 to my PC to do various things. A popup told me that a newer version 12 of iTunes was available, so I clicked on update and the process began. About half way through it stops and I get the error message "Error occurred while installing updates. If problem persists, click on Tools>Download Only and install updates manually".
I followed those instructions and I ended up with a Downloaded Updates Folder, with no instructions on what to do next. So from that folder, I first ran iTunes6464.msi and before long I got the error message "Error getting file security', after which the installation rolled back to v11. I tried several of the .msi files in the Downloaded Updates Folder with the same results.
Any help/advice on how to successfully complete this iTunes update would be appreciated. Thanks in advance.
I apologize if this post is in the wrong forum......I wasn't sure.
I followed those instructions and I ended up with a Downloaded Updates Folder, with no instructions on what to do next. So from that folder, I first ran iTunes6464.msi and before long I got the error message "Error getting file security', after which the installation rolled back to v11. I tried several of the .msi files in the Downloaded Updates Folder with the same results.
Any help/advice on how to successfully complete this iTunes update would be appreciated. Thanks in advance.
I apologize if this post is in the wrong forum......I wasn't sure.