Long story short...
I went to update my OS on my MacBook Pro and it froze at the last 5 seconds, after waiting an hour I did what I later learned was the wrong thing to do... Try to restart it.
Now when it turns on it's just a grey loading screen with the apple symbol, as soon as it finishes loading it then automatically turns off by itself.
I brought it to geek squad since I have insurance at best buy (got an open box deal, computer is only 1.5 years old) they kept it for a week and had no idea what to do, but suggested the hard drive was shot and to replace it... Before I do that, is there anything else I can try? Thank you in advance! I'm pretty desperate here
I went to update my OS on my MacBook Pro and it froze at the last 5 seconds, after waiting an hour I did what I later learned was the wrong thing to do... Try to restart it.
Now when it turns on it's just a grey loading screen with the apple symbol, as soon as it finishes loading it then automatically turns off by itself.
I brought it to geek squad since I have insurance at best buy (got an open box deal, computer is only 1.5 years old) they kept it for a week and had no idea what to do, but suggested the hard drive was shot and to replace it... Before I do that, is there anything else I can try? Thank you in advance! I'm pretty desperate here