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- Mar 25, 2015
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- Your Mac's Specs
- 13” MBP i5 2.5 GHz, 4GB RAM, OS 10.10.2. iPad Air WiFi 16GB, iOS 8.2.
Hi. I just got a good deal on an open-box MacBook Pro at Best Buy. I've not used a Macintosh since the iMac, and never one with a trackpad. With nothing to compare it to, I'd like your help determining whether the trackpad is defective/malfunctioning. If so I'll have to exchange it.
I understand that the pressure required to click the pad is more than what's needed to tap it, and I have "Tap to click" switched on in Trackpad Preferences. Works great for simple clicks.
However, to click and drag I need the actual, physical click action. I've found that the pressure required to actuate the switch gets greater toward the top of the pad, with the topmost 15mm or so practically unresponsive. It feels and looks as if the pad surface is hinged at the top so only the bottom edge moves when it's pressed. When dragging upward, the click is released when I reach the unresponsive zone or when I fail to increase pressure while dragging.
Is this a genuine instance of "don't worry, they all do that"? Or have I perhaps found the reason why it was returned by the previous customer? I can't imagine this is the intended behavior of the trackpad on an otherwise very nice machine.
While googling about the issue I read an article mentioning trackpad click stiffness due to swelling of the battery, which (in the unit in question, at least) is directly beneath the trackpad. That's worrisome but I don't know whether it's the cause of my problem.
Thanks for any tips,
Pony Pasture
I understand that the pressure required to click the pad is more than what's needed to tap it, and I have "Tap to click" switched on in Trackpad Preferences. Works great for simple clicks.
However, to click and drag I need the actual, physical click action. I've found that the pressure required to actuate the switch gets greater toward the top of the pad, with the topmost 15mm or so practically unresponsive. It feels and looks as if the pad surface is hinged at the top so only the bottom edge moves when it's pressed. When dragging upward, the click is released when I reach the unresponsive zone or when I fail to increase pressure while dragging.
Is this a genuine instance of "don't worry, they all do that"? Or have I perhaps found the reason why it was returned by the previous customer? I can't imagine this is the intended behavior of the trackpad on an otherwise very nice machine.
While googling about the issue I read an article mentioning trackpad click stiffness due to swelling of the battery, which (in the unit in question, at least) is directly beneath the trackpad. That's worrisome but I don't know whether it's the cause of my problem.
Thanks for any tips,
Pony Pasture