I have had an issue with my 2012 Macbook Pro running Yosemite (10.10.2) freezing. It does this about once every other day.
I've got the retina display w/ SSD.
Basically the mouse will stop moving and keyboard commands no longer work. The screen no longer updates, and I will have to hard-down the power in order to get it back.
I look in the system.log and I found the spot where it comes back:
Feb 6 22:58:16 localhost hidd[70]: HID Session async scheduling complete.
Feb 6 22:58:16 localhost hidd[70]: Successfully opened the IOHIDSession
Feb 6 22:58:16 localhost iconservicesd[38]: iconservicesd launched.
Feb 6 22:58:16 localhost iconservicesd[38]: Cache path: /Library/Caches/com.apple.iconservices.store
Feb 6 22:58:16 localhost kernel[0]: Previous shutdown cause: 3
Feb 6 22:58:16 localhost kernel[0]: DSMOS has arrived
Feb 6 22:58:16 localhost iconservicesagent[39]: Starting service with cache path: /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/com.apple.iconservices
Feb 6 22:58:16 localhost systemkeychain[95]: done file: /var/run/systemkeychaincheck.done
Feb 6 22:58:16 localhost apsd[51]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
I believe that shutdown cause 3 is illegal instruction.
I find the spot where it went down a few lines earlier in the log:
Feb 6 22:57:05 --- last message repeated 26 times -Feb 6 22:57:05 MyMBP.rochester.rr.com nsurlstoraged[230]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/My/Library/Caches/com.apple.Safari/Cache.db
Feb 6 22:57:08 --- last message repeated 17 times ---
Feb 6 22:57:08 MyMBP kernel[0]: IO80211ScanManager::cachePurge: clearEntries[0] Firing!
Feb 6 22:57:08 MyMBP kernel[0]: IO80211ScanManager::cachePurge: NOT Rescheduling.
Feb 6 22:57:08 MyMBP.rochester.rr.com nsurlstoraged[230]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/My/Library/Caches/com.apple.Safari/Cache.db
Feb 6 22:57:10 --- last message repeated 4 times ---
Feb 6 22:57:10 MyMBP.rochester.rr.com wirelessproxd[48]: Failed to start advertising (Unknown error.) for identityservicesd
Feb 6 22:57:10 MyMBP.rochester.rr.com sharingd[207]: 22:57:10.238 : SDActivityAdvertiser::continuity:didFailToStartAdvertisingOfType:withError: Activity (The operation couldn’t be completed. (com.apple.identityservices.error error 200.))
Feb 6 22:57:10 MyMBP.rochester.rr.com nsurlstoraged[230]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/My/Library/Caches/com.apple.Safari/Cache.db
Feb 6 22:57:16 --- last message repeated 19 times ---
Feb 6 22:57:16 MyMBP.rochester.rr.com wirelessproxd[48]: Failed to start advertising (Unknown error.) for identityservicesd
Feb 6 22:57:16 MyMBP.rochester.rr.com sharingd[207]: 22:57:16.787 : SDActivityAdvertiser::continuity:didFailToStartAdvertisingOfType:withError: Activity (The operation couldn’t be completed. (com.apple.identityservices.error error 200.))
Feb 6 22:57:18 MyMBP.rochester.rr.com nsurlstoraged[230]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/My/Library/Caches/com.apple.Safari/Cache.db
Feb 6 22:57:22 --- last message repeated 21 times ---
Feb 6 22:57:22 MyMBP com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): The _DirtyJetsamMemoryLimit key is not available on this platform.
Feb 6 22:57:25 MyMBP.rochester.rr.com wirelessproxd[48]: Failed to start advertising (Unknown error.) for identityservicesd
Feb 6 22:57:25 MyMBP.rochester.rr.com sharingd[207]: 22:57:25.784 : SDActivityAdvertiser::continuity:didFailToStartAdvertisingOfType:withError: Activity (The operation couldn’t be completed. (com.apple.identityservices.error error 200.))
Feb 6 22:57:33 MyMBP.rochester.rr.com wirelessproxd[48]: Failed to start advertising (Unknown error.) for identityservicesd
Feb 6 22:57:33 MyMBP.rochester.rr.com sharingd[207]: 22:57:33.300 : SDActivityAdvertiser::continuity:didFailToStartAdvertisingOfType:withError: Activity (The operation couldn’t be completed. (com.apple.identityservices.error error 200.))
Feb 6 22:58:09 localhost bootlog[0]: BOOT_TIME 1423281489 0
Feb 6 22:58:15 localhost syslogd[17]: Configuration Notice:
ASL Module "com.apple.AccountPolicyHelper" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Feb 6 22:58:15 localhost syslogd[17]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/asl" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
Feb 6 22:58:15 localhost syslogd[17]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
I believe the error with the nsurlstoraged is a problem with a corrupted Safari cache, so I deleted it. Seems to have made it go away.
I can't find anything about any of the other errors that might explain an entire system crash. There were some strange kernel messages.
Feb 6 22:57:05 MyMBP kernel[0]: IO80211ScanManager::cachePurge: clearEntries[0] Firing!
Feb 6 22:57:05 MyMBP kernel[0]: IO80211ScanManager::cachePurge: Rescheduling in 3 seconds.
But I'm not sure what they mean.
There is nothing in the kernel.log file, and I ran the hardware test (short version) with no errors. I'll run the long version over night.
I also checked for 3rd party kernel extensions, and there were none (only apple ones).
Suggestions on what to do?
Mike
I
I've got the retina display w/ SSD.
Basically the mouse will stop moving and keyboard commands no longer work. The screen no longer updates, and I will have to hard-down the power in order to get it back.
I look in the system.log and I found the spot where it comes back:
Feb 6 22:58:16 localhost hidd[70]: HID Session async scheduling complete.
Feb 6 22:58:16 localhost hidd[70]: Successfully opened the IOHIDSession
Feb 6 22:58:16 localhost iconservicesd[38]: iconservicesd launched.
Feb 6 22:58:16 localhost iconservicesd[38]: Cache path: /Library/Caches/com.apple.iconservices.store
Feb 6 22:58:16 localhost kernel[0]: Previous shutdown cause: 3
Feb 6 22:58:16 localhost kernel[0]: DSMOS has arrived
Feb 6 22:58:16 localhost iconservicesagent[39]: Starting service with cache path: /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/com.apple.iconservices
Feb 6 22:58:16 localhost systemkeychain[95]: done file: /var/run/systemkeychaincheck.done
Feb 6 22:58:16 localhost apsd[51]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
I believe that shutdown cause 3 is illegal instruction.
I find the spot where it went down a few lines earlier in the log:
Feb 6 22:57:05 --- last message repeated 26 times -Feb 6 22:57:05 MyMBP.rochester.rr.com nsurlstoraged[230]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/My/Library/Caches/com.apple.Safari/Cache.db
Feb 6 22:57:08 --- last message repeated 17 times ---
Feb 6 22:57:08 MyMBP kernel[0]: IO80211ScanManager::cachePurge: clearEntries[0] Firing!
Feb 6 22:57:08 MyMBP kernel[0]: IO80211ScanManager::cachePurge: NOT Rescheduling.
Feb 6 22:57:08 MyMBP.rochester.rr.com nsurlstoraged[230]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/My/Library/Caches/com.apple.Safari/Cache.db
Feb 6 22:57:10 --- last message repeated 4 times ---
Feb 6 22:57:10 MyMBP.rochester.rr.com wirelessproxd[48]: Failed to start advertising (Unknown error.) for identityservicesd
Feb 6 22:57:10 MyMBP.rochester.rr.com sharingd[207]: 22:57:10.238 : SDActivityAdvertiser::continuity:didFailToStartAdvertisingOfType:withError: Activity (The operation couldn’t be completed. (com.apple.identityservices.error error 200.))
Feb 6 22:57:10 MyMBP.rochester.rr.com nsurlstoraged[230]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/My/Library/Caches/com.apple.Safari/Cache.db
Feb 6 22:57:16 --- last message repeated 19 times ---
Feb 6 22:57:16 MyMBP.rochester.rr.com wirelessproxd[48]: Failed to start advertising (Unknown error.) for identityservicesd
Feb 6 22:57:16 MyMBP.rochester.rr.com sharingd[207]: 22:57:16.787 : SDActivityAdvertiser::continuity:didFailToStartAdvertisingOfType:withError: Activity (The operation couldn’t be completed. (com.apple.identityservices.error error 200.))
Feb 6 22:57:18 MyMBP.rochester.rr.com nsurlstoraged[230]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/My/Library/Caches/com.apple.Safari/Cache.db
Feb 6 22:57:22 --- last message repeated 21 times ---
Feb 6 22:57:22 MyMBP com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): The _DirtyJetsamMemoryLimit key is not available on this platform.
Feb 6 22:57:25 MyMBP.rochester.rr.com wirelessproxd[48]: Failed to start advertising (Unknown error.) for identityservicesd
Feb 6 22:57:25 MyMBP.rochester.rr.com sharingd[207]: 22:57:25.784 : SDActivityAdvertiser::continuity:didFailToStartAdvertisingOfType:withError: Activity (The operation couldn’t be completed. (com.apple.identityservices.error error 200.))
Feb 6 22:57:33 MyMBP.rochester.rr.com wirelessproxd[48]: Failed to start advertising (Unknown error.) for identityservicesd
Feb 6 22:57:33 MyMBP.rochester.rr.com sharingd[207]: 22:57:33.300 : SDActivityAdvertiser::continuity:didFailToStartAdvertisingOfType:withError: Activity (The operation couldn’t be completed. (com.apple.identityservices.error error 200.))
Feb 6 22:58:09 localhost bootlog[0]: BOOT_TIME 1423281489 0
Feb 6 22:58:15 localhost syslogd[17]: Configuration Notice:
ASL Module "com.apple.AccountPolicyHelper" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Feb 6 22:58:15 localhost syslogd[17]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/asl" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
Feb 6 22:58:15 localhost syslogd[17]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
I believe the error with the nsurlstoraged is a problem with a corrupted Safari cache, so I deleted it. Seems to have made it go away.
I can't find anything about any of the other errors that might explain an entire system crash. There were some strange kernel messages.
Feb 6 22:57:05 MyMBP kernel[0]: IO80211ScanManager::cachePurge: clearEntries[0] Firing!
Feb 6 22:57:05 MyMBP kernel[0]: IO80211ScanManager::cachePurge: Rescheduling in 3 seconds.
But I'm not sure what they mean.
There is nothing in the kernel.log file, and I ran the hardware test (short version) with no errors. I'll run the long version over night.
I also checked for 3rd party kernel extensions, and there were none (only apple ones).
Suggestions on what to do?
Mike
I
