iOS update failed - having trouble recovering data

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Jun 11, 2011
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Hello,

I really need someone's help.

I attempted to update my iPhone 5s today when it failed at about 95%. I did not back it up and have been attempting to use third party software to recover the data. However, all the applications require the phone to be in normal mode. When I try to do so, the phone shows the white start-up screen, then turns dark. I have a lot of photos that I would hate to loose, so any help would be greatly appreciated.

Also, I seem to be having trouble putting the phone in to DFU mode. I have followed the directions explicitly with no success.

Thank you.
 

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