I recently moved over seas and brought my iPhone from Verizon in the states. I had my phone unlocked to start a prepaid account. Friends of mine have done this successfully. However, my phone would not activate under the new number. In the mean time I took the phone to a local shop to have the screen replaced. It was shattered. However, when I got my phone back, it was stuck in recovery mode. I connected the phone to iTunes on my hp laptop to restore it. Every time I did this, a message would pop up saying could not restore, an unknown error occurred, occasionally getting the error code 3014. I followed the link of the pop up to the troubleshooting page and followed all directions. None of this worked, so I proceeded to read forums regarding recboot and other separate programs. No success. Any advice?