My macbook pro is running slow

I have a macbook pro 13" thats just coming up to 2 years old and its running very slow. I keep getting the multi colured jogwheel. I have reloaded the hard drive and ran disk utililty and it says the hard drive has no issues. Any idea what the problem might be?

Thanks in advance

petesbeats said:

I have a macbook pro 13" thats just coming up to 2 years old and its running very slow. I keep getting the multi colured jogwheel. I have reloaded the hard drive and ran disk utililty and it says the hard drive has no issues. Any idea what the problem might be?

Click to expand...

Hi Pete...... - welcome to the forum! Please provide more information on your computer, i.e. exact year/month & the OS X installed; also, in Disk Utility provide the size on your internal drive & how much storage is used/available (see attached image w/ arrows from my MBPro).

Finally, when 'running very slow' what activities do you mean, i.e. computer in general and/or browsing the web - I'll stop there to let you respond. Dave
.

Hi Dave

Thanks for the reply, I've checked and I bought the mac in Jan 2012. The operating system is OS X 10.9.4. The information you requested is as below

Mount Point : / Capacity : 499.25 GB (499,248,103,424 Bytes)
Format : Mac OS Extended (Journaled) Available : 477.98 GB (477,982,150,656 Bytes)
Owners Enabled : Yes Used : 21.27 GB (21,265,952,768 Bytes)
Number of Folders : 77,877 Number of Files : 338,429

It's running slow from boot up. Everything I do is really slow

Hope that helps

How much memory and have you activated Recovery mode to check out the hard drive?

petesbeats said:

Hi Dave

Thanks for the reply, I've checked and I bought the mac in Jan 2012. The operating system is OS X 10.9.4. The information you requested is as below

Mount Point : / Capacity : 499.25 GB (499,248,103,424 Bytes)
Format : Mac OS Extended (Journaled) Available : 477.98 GB (477,982,150,656 Bytes)
Owners Enabled : Yes Used : 21.27 GB (21,265,952,768 Bytes)
Number of Folders : 77,877 Number of Files : 338,429

It's running slow from boot up. Everything I do is really slow

Click to expand...

Hi again - well looks like you have plenty of storage left; look @ Harry's post; also, check this link HERE that offers some advice for the spinning beach ball (assume that is your reference in the OP - ) - Dave

Hi again and sorry for the late response

I have loaded up in recovery mode and fixed permissions and repaired the HDD and it says my HDD is fine. I'm still getting the spinning beach ball. I have opened activity monitor and there is nothing using up a lot of the CPU but it does show that the programs are not responding when I get the spinning beach ball. Any other ideas

I have 4gb of memory and it shows that Im using around 2.5gb at any one time

Again thanks in advance

Download the free utility Onyx. Make sure you download version 2.8.7 and not the trial beta version. If Gatekeeper does not allow it through, right click the download:-


Titanium's Software • Index page


And to run Onyx:-


http://www.onyxmac.com/how-to-use-onyx-for-mac.html

Keep us posted?

Hi again

Ive installed OnyX and verified everthing, ran maintenance and cleaning and everything seems to be still slow. I can watch youtube vids ok but if I try to use quicktime or vlc player to play vids its constantly freezing. It freezes on load up and general usage.

Again I'd appreciate any help

Many thanks

It sure sounds like it may be the hard drive that's acting up. Your model MacBook Pro uses a 5400 RPM 500 GB hard drive which is not exactly a speed demon, but it shouldn't be that slow or constantly freeze. Make sure you're keeping up with your backups just in case.