OK, I get that on occasion when opening old Word documents prior to Word XP for Windows. (version 2002) Some of the older documents will lay out in order with maybe fonts being changed, while others will act as you described above. I can usually sort things out. However, sometimes I have to copy the entire document to TextEdit, make corrections, and then back to Word. With my work I have Word documents archived on disk going back to the 1997 version.