Hi,
First of all, I'm in New Zealand so that might make a difference to the answer. A couple of months ago (May 27, 2014) I requested a mail in pack for my iPhone 5's lock button which is covered under a repair program offered by Apple. It took me until the 13th of August to actually send it in though since I had to find a phone to use in the mean time and got very distracted. I just checked the Apple repair status page and it says "July 18, 2014 : Service request canceled". What do I do now to get my phone back? Should I just wait for it to be returned or will I have to contact someone? Any help would be greatly appreciated.
First of all, I'm in New Zealand so that might make a difference to the answer. A couple of months ago (May 27, 2014) I requested a mail in pack for my iPhone 5's lock button which is covered under a repair program offered by Apple. It took me until the 13th of August to actually send it in though since I had to find a phone to use in the mean time and got very distracted. I just checked the Apple repair status page and it says "July 18, 2014 : Service request canceled". What do I do now to get my phone back? Should I just wait for it to be returned or will I have to contact someone? Any help would be greatly appreciated.