My father passed away a couple of months ago
He and my mom had an ipad they both used as well as iphones. They had all three set up on the same apple id which used my dad's email. We can't figure out the password to the apple id nor his email to reset it.
My 70 yr old mom does not have a lot of apps, things like that added to her phone or ipad but she is trying to add some now and can not do so because she does not know the password.
We do not really have any need to access his info mainly we just want to preserve what she has on her phone now and be able to add new things.
I am guessing she just needs to create a new apple id using her own email and then change it on her phone like this iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store ?
I am just worried about what might happen to the content on her phone if we do this. Lord knows she has been through enough lately and I don't want to foul up her phone and cause her more worries.
He and my mom had an ipad they both used as well as iphones. They had all three set up on the same apple id which used my dad's email. We can't figure out the password to the apple id nor his email to reset it.
My 70 yr old mom does not have a lot of apps, things like that added to her phone or ipad but she is trying to add some now and can not do so because she does not know the password.
We do not really have any need to access his info mainly we just want to preserve what she has on her phone now and be able to add new things.
I am guessing she just needs to create a new apple id using her own email and then change it on her phone like this iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store ?
I am just worried about what might happen to the content on her phone if we do this. Lord knows she has been through enough lately and I don't want to foul up her phone and cause her more worries.