- Joined
- Jul 24, 2013
- Messages
- 5,075
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- Location
- Ohio (USA)
- Your Mac's Specs
- 2023-14" M3max MBPro, 64GB/1TB, iPhone 15 Pro, Watch Ultra
I keep getting these Unknown Caller notifications on my caller id. I have been getting two to three of these calls a day. I was beginning to worry that someone might be trying to figure out when we where home so they could break in. (Good luck with that - my husband is a farmer and they are never predictable
So, I finally answered one of the calls and got a live human. It was a person whose first language is not english. He wanted "fix" my computer and was I currently in front of my computer.....right....I played along. Told me he wanted me to type in a web address (which I didn't). At that point I decided I had better things to do. I told him this was a scam, I worked in IT and I had a Mac not a Windows computer.
He laughed and said. "Oh, a Mac...Have a good day." Yes, I will. I wish they would quit calling. Telling them to take me off the call list doesn't work.
What is really sad is that they have to be very successful or they wouldn't keep doing it. Our secretary at work sent her dad to see me because he got one of those calls and he gave them his credit card for a year of support. They would keep his computer running fast and virus free all for the low price of $360 per year. It was on a desktop I had just finished reinstalling Windows 7, all his apps and data on. I set up antivirus and ccleaner. Sent home detailed instructions on how to run maintenance on it monthly.
Anyway, he is in his seventies and on social security. He could hardly afford the "service." I told him to see if he could stop the charge at his credit card company or if he had a contact to call to get out of the service(?) He didn't have any contact info and the charge had already gone through. I told him to monitor his credit card and make sure he didn't get charged again.
I asked him if they installed anything on his computer. He didn't know. I asked how would they maintain his computer and he said he wasn't sure. I offered to check his desktop for malware but he never brought it back in. I figure he will when a problem comes up.
I understand there are a lot of people who just want a computer to play on the internet with and get email. They just want to play with it and have it work. They don't like to run scans, utilities, or updates. When a problem occurs they want it fixed now and usually for free. I don't mind helping people, but I get frustrated when I detail instructions for maintaining a healthy computer and a month later they are back in my office telling me they forgot and the computer is "sick" again. Oh, and it is always a Windows machine. As long as they can buy a laptop for $300 that will always be their choice.
Anyway, I am just venting. As long as their are gullible people there will be scams and work for people like me. Job security right?
Lisa
So, I finally answered one of the calls and got a live human. It was a person whose first language is not english. He wanted "fix" my computer and was I currently in front of my computer.....right....I played along. Told me he wanted me to type in a web address (which I didn't). At that point I decided I had better things to do. I told him this was a scam, I worked in IT and I had a Mac not a Windows computer.
He laughed and said. "Oh, a Mac...Have a good day." Yes, I will. I wish they would quit calling. Telling them to take me off the call list doesn't work.
What is really sad is that they have to be very successful or they wouldn't keep doing it. Our secretary at work sent her dad to see me because he got one of those calls and he gave them his credit card for a year of support. They would keep his computer running fast and virus free all for the low price of $360 per year. It was on a desktop I had just finished reinstalling Windows 7, all his apps and data on. I set up antivirus and ccleaner. Sent home detailed instructions on how to run maintenance on it monthly.
Anyway, he is in his seventies and on social security. He could hardly afford the "service." I told him to see if he could stop the charge at his credit card company or if he had a contact to call to get out of the service(?) He didn't have any contact info and the charge had already gone through. I told him to monitor his credit card and make sure he didn't get charged again.
I asked him if they installed anything on his computer. He didn't know. I asked how would they maintain his computer and he said he wasn't sure. I offered to check his desktop for malware but he never brought it back in. I figure he will when a problem comes up.
I understand there are a lot of people who just want a computer to play on the internet with and get email. They just want to play with it and have it work. They don't like to run scans, utilities, or updates. When a problem occurs they want it fixed now and usually for free. I don't mind helping people, but I get frustrated when I detail instructions for maintaining a healthy computer and a month later they are back in my office telling me they forgot and the computer is "sick" again. Oh, and it is always a Windows machine. As long as they can buy a laptop for $300 that will always be their choice.
Anyway, I am just venting. As long as their are gullible people there will be scams and work for people like me. Job security right?
Lisa