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- Mar 29, 2014
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A friend bought me a used MacBook. When I turn it on a file folder with a question mark appears on screen. I tried loading the operating system discs that came with it, but I can't get beyond the page that asks me where to load the system. It is a blank box with no options to choose from. there is an options button at the bottom, but it is gray and doesn't function. I don't know what else to try. Is it something wrong with the discs I was given, or could they be the wrong discs? Or is there something wrong with the MacBook itself and should I return it? I am a complete computer idiot. I used one at my job, but the techies took care of all this kind of stuff. Help!