- Joined
- May 13, 2011
- Messages
- 18
- Reaction score
- 0
- Points
- 1
- Location
- Buffalo, NY
- Your Mac's Specs
- Mid 2009 13" MBP, iPad2 (Wifi), iPhone4s
Hello!
Apologies if this is not the appropriate forum; if it isn't could you please suggest an appropriate topic?
I have a mid 2009 13' MacBook Pro. (Specs will follow in an EtreCheck report.)
The MBP runs beautifully. Program open, respond, and close quickly. Startup and shutdown are smooth and do no take an inordinate amount of time. Loading webpages is another story. I've tried using three different broswers (Safari, Chrome, and Firefox) and the results are all the same. I tried resetting (back to factory defaults at one point) the modem and the Airport Express (I've also tried automatic channel selection and randomly picking different channels), but there was no effect. I've added 4 DNS addresses, switching up the order, and frequently renewing the DHCP lease - also no effect. I uninstalled Chrome and Firefox, still no effect. Clean installs of Chrome and Firefox... no effect. (This happens whether I have one tab open or many.)
I have a suspicion it's not my internet connection for a couple reasons: download speeds are what they should be (around 25mbps) when the page decides to load; my iPhone 4s and iPad2 (just WiFi, no 3G) work perfectly - no complaints; I also have an "ancient" Toshiba that loads webpages faster.
I don't know if this is on anyone's mind, but my modem and Airport Express are centrally located and not more than one room away.
Any ideas on what's going on and what I can do to attempt to resolve this?
Thanks for reading, adding the report from EtreCheck (please let me know if any more information is required).
One note on the report: I know I'm running Java 6 (not 7); it doesn't work with Chrome.
Hardware Information:
MacBook Pro (13-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 1:14:13
Disk Information:
WDC WD5000BPKT-00PK4T0 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (344.57 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7)
com.squirrels.airparrot.framebuffer (3 - SDK 10.7)
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
User Login Items:
None
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
DivXBrowserPlugin: Version: 2.1 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Unity Web Player: Version: UnityPlayer version 3.4.2f3 - SDK 10.5 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.126
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Google Earth Web Plug-in: Version: 7.0 3rd-Party support link
3rd Party Preference Panes:
Fan Control 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Perian 3rd-Party support link
Old Applications:
/Users/[redacted]/Library/Application Support/Helper
Wondershare Helper Compact: Version: 2.2.6.4 - SDK 10.5 3rd-Party support link
iSkysoft Helper Compact: Version: 2.2.6.4 - SDK 10.5 3rd-Party support link
Aimersoft Helper Compact: Version: 2.2.6.4 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.8 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.3 - SDK 10.4 3rd-Party support link
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
/Users/[redacted]/Library/WinOnX/default/Administrative Tools
Control Panel: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Regedit: Version: 2.6.0 - SDK 10.0 3rd-Party support link
System Setup: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Software: Version: 2.6.0 - SDK 10.0 3rd-Party support link
/Users/[redacted]/Library/WinOnX/default/More Applications
Notepad: Version: 2.6.0 - SDK 10.0 3rd-Party support link
DOS Prompt: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Wordpad: Version: 2.6.0 - SDK 10.0 3rd-Party support link
autorun 2: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Autorun: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Clock: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Explorer: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Lite: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Minefield: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
2% EtreCheck
1% mds
0% Google Chrome
0% FanControlDaemon
Top Processes by Memory:
172 MB mds_stores
172 MB Google Chrome
139 MB com.apple.IconServicesAgent
74 MB Finder
33 MB mds
Virtual Memory Information:
5.24 GB Free RAM
1.33 GB Active RAM
566 MB Inactive RAM
642 MB Wired RAM
1.20 GB Page-ins
0 B Page-outs
Apologies if this is not the appropriate forum; if it isn't could you please suggest an appropriate topic?
I have a mid 2009 13' MacBook Pro. (Specs will follow in an EtreCheck report.)
The MBP runs beautifully. Program open, respond, and close quickly. Startup and shutdown are smooth and do no take an inordinate amount of time. Loading webpages is another story. I've tried using three different broswers (Safari, Chrome, and Firefox) and the results are all the same. I tried resetting (back to factory defaults at one point) the modem and the Airport Express (I've also tried automatic channel selection and randomly picking different channels), but there was no effect. I've added 4 DNS addresses, switching up the order, and frequently renewing the DHCP lease - also no effect. I uninstalled Chrome and Firefox, still no effect. Clean installs of Chrome and Firefox... no effect. (This happens whether I have one tab open or many.)
I have a suspicion it's not my internet connection for a couple reasons: download speeds are what they should be (around 25mbps) when the page decides to load; my iPhone 4s and iPad2 (just WiFi, no 3G) work perfectly - no complaints; I also have an "ancient" Toshiba that loads webpages faster.
I don't know if this is on anyone's mind, but my modem and Airport Express are centrally located and not more than one room away.
Any ideas on what's going on and what I can do to attempt to resolve this?
Thanks for reading, adding the report from EtreCheck (please let me know if any more information is required).
One note on the report: I know I'm running Java 6 (not 7); it doesn't work with Chrome.
Hardware Information:
MacBook Pro (13-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 1:14:13
Disk Information:
WDC WD5000BPKT-00PK4T0 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (344.57 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7)
com.squirrels.airparrot.framebuffer (3 - SDK 10.7)
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
User Login Items:
None
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
DivXBrowserPlugin: Version: 2.1 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Unity Web Player: Version: UnityPlayer version 3.4.2f3 - SDK 10.5 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.126
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Google Earth Web Plug-in: Version: 7.0 3rd-Party support link
3rd Party Preference Panes:
Fan Control 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Perian 3rd-Party support link
Old Applications:
/Users/[redacted]/Library/Application Support/Helper
Wondershare Helper Compact: Version: 2.2.6.4 - SDK 10.5 3rd-Party support link
iSkysoft Helper Compact: Version: 2.2.6.4 - SDK 10.5 3rd-Party support link
Aimersoft Helper Compact: Version: 2.2.6.4 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.8 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.3 - SDK 10.4 3rd-Party support link
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
/Users/[redacted]/Library/WinOnX/default/Administrative Tools
Control Panel: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Regedit: Version: 2.6.0 - SDK 10.0 3rd-Party support link
System Setup: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Software: Version: 2.6.0 - SDK 10.0 3rd-Party support link
/Users/[redacted]/Library/WinOnX/default/More Applications
Notepad: Version: 2.6.0 - SDK 10.0 3rd-Party support link
DOS Prompt: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Wordpad: Version: 2.6.0 - SDK 10.0 3rd-Party support link
autorun 2: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Autorun: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Clock: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Explorer: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Lite: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Minefield: Version: 2.6.0 - SDK 10.0 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
2% EtreCheck
1% mds
0% Google Chrome
0% FanControlDaemon
Top Processes by Memory:
172 MB mds_stores
172 MB Google Chrome
139 MB com.apple.IconServicesAgent
74 MB Finder
33 MB mds
Virtual Memory Information:
5.24 GB Free RAM
1.33 GB Active RAM
566 MB Inactive RAM
642 MB Wired RAM
1.20 GB Page-ins
0 B Page-outs