Macbook Pro Randomly Restarting/Crashing

Joined
Jan 8, 2014
Messages
1
Reaction score
0
Points
1
Background:
I have a ~2010 15 inch macbook pro that has been randomly black screening/crashing/restarting itself for around 4-5 months. I took it to the Apple Store Genius Bar, where they ran some basic diagnostic software on my computer, and after many things returning as "fine", I was told the problem was a faulty Hard Drive.

I purchased a new SSD for $150.00 and replaced my old HDD, and after a fresh Mountain Lion install, it took roughly 25minutes before it crashed/black screened/rebooted again. Now I am out $150.00 and am not looking forward to spending another day off blindly driving to the Apple store, so if ANYONE can give me some insight into this problem, it would be greatly appreciated.

I have done a little research and it appears this article MAY be what is my problem, however I am not sure I have any record of date of purchase so I doubt I will be getting any free repairs. MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video

Also, it states Apple will run a diagnostics test to see if I qualify for this service, so why wouldn't that have appeared when I was at the Genius Bar... :(

Here is the error report that is generated after a crash/reboot:


Interval Since Last Panic Report: 3733 sec
Panics Since Last Report: 2
Anonymous UUID: A2ED852D-92CF-1868-D5A2-75FD6927195E

Thu Jan 9 00:53:42 2014
panic(cpu 0 caller 0xffffff7fa0eaff1a): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff809b3fd000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleMuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff809a662ef0 : 0xffffff801ec1d636
0xffffff809a662f60 : 0xffffff7fa0eaff1a
0xffffff809a663030 : 0xffffff7f9f3ad26c
0xffffff809a6630f0 : 0xffffff7f9f4801f6
0xffffff809a663130 : 0xffffff7f9f480254
0xffffff809a6631a0 : 0xffffff7f9f745278
0xffffff809a6632d0 : 0xffffff7f9f4a8ad1
0xffffff809a6632f0 : 0xffffff7f9f3b403f
0xffffff809a6633a0 : 0xffffff7f9f3b1ad6
0xffffff809a6635a0 : 0xffffff7f9f3b33ff
0xffffff809a663670 : 0xffffff7fa037893e
0xffffff809a663730 : 0xffffff7fa03a4028
0xffffff809a6637b0 : 0xffffff7fa038b460
0xffffff809a663810 : 0xffffff7fa038bd41
0xffffff809a663860 : 0xffffff7fa038c1f3
0xffffff809a6638d0 : 0xffffff7fa038ca53
0xffffff809a663910 : 0xffffff7fa0357edf
0xffffff809a663a90 : 0xffffff7fa0388f8f
0xffffff809a663b50 : 0xffffff7fa0356978
0xffffff809a663ba0 : 0xffffff801f06f789
0xffffff809a663bc0 : 0xffffff801f070d30
0xffffff809a663c20 : 0xffffff801f06e74f
0xffffff809a663d70 : 0xffffff801ec98c21
0xffffff809a663e80 : 0xffffff801ec20b4d
0xffffff809a663eb0 : 0xffffff801ec10448
0xffffff809a663f00 : 0xffffff801ec1961b
0xffffff809a663f70 : 0xffffff801eca6546
0xffffff809a663fb0 : 0xffffff801eccf473
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[4F710151-D347-301D-A0BA-81791B3E8D4D]@0xffffff7fa0ea2000->0xffffff7fa0eb4fff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368-132E-3509-9ED5-93270E3ABBDD]@0xffffff7fa0e9d000
dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff7f9f2b2000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DCA6]@0xffffff7fa0e89000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xffffff7f9f1f3000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xffffff7f9f338000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0xffffff7f9f2f5000
com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f9f34c000->0xffffff7f9f5eefff
dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff7f9f2b2000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xffffff7f9f338000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0xffffff7f9f2f5000
com.apple.nvidia.nv50hal(8.1.6)[3455BCFE-565A-3FE5-9F0B-855BCB6CC9B3]@0xffffff7f9f5fa000->0xffffff7f9f8cdfff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f9f34c000
dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff7f9f2b2000
com.apple.GeForce(8.1.6)[7C67749B-3B6B-38A9-8203-01A139C21895]@0xffffff7fa0344000->0xffffff7fa0411fff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f9f34c000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xffffff7f9f338000
dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff7f9f2b2000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0xffffff7f9f2f5000

BSD process name corresponding to current thread: WindowServer

Mac OS version:
12F45

Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide: 0x000000001ea00000
Kernel text base: 0xffffff801ec00000
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 715906922541
last loaded kext at 246816764759: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7f9f8f3000, size 65536)
last unloaded kext at 347057021031: com.apple.driver.AppleUSBUHCI 621.4.0 (addr 0xffffff7f9fb9c000, size 65536)
loaded kexts:
com.apple.filesystems.smbfs 1.8.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.7f4
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.13.12
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.4.7fc4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 8.1.6
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleMikeyDriver 2.4.7fc4
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f4
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHDGraphics 8.1.6
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleIntelHDGraphicsFB 8.1.6
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBCardReader 3.3.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AppleUSBHub 635.4.0
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.4.7fc4
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOBluetoothFamily 4.1.7f4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f4
com.apple.nvidia.nv50hal 8.1.6
com.apple.NVDAResman 8.1.6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleHDAController 2.4.7fc4
com.apple.iokit.IOHDAFamily 2.4.7fc4
com.apple.driver.IOPlatformPluginFamily 5.4.1d13
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.5d4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6
com.apple.iokit.IOUSBMassStorageClass 3.5.2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 635.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f4 12974, 3 service, 21 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: OCZ-VERTEX4, 128.04 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB Optical Mouse, 0x046d (Logitech Inc.), 0xc05a, 0xfa140000 / 6
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
65,248
Reaction score
1,833
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Looks like a bad graphics processor caused the panic and crash. I believe that follows what was published about problems with that particular model MacBook Pro. Take it back to Apple and show them the panic report. You may be entitled to a free repair. The repair would involve a new logic board replacement as the GPU (graphics processor) is surface mounted to the board.
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top