I have a new MBP late 2013 model with 16GB RAM and a 512 SSD. It freezes constantly. I heard of reports where and EFI update fixed this issue, but my machine never had the update available.
There is no pattern of how I can get this to lock up other than it happens more when the computer is first booted - then as time goes on through the day it happens less and less, but it will freeze 8-10 times a day.
Here is the error log:
It is very frustrating. Does this log point to more of a hardware or software issue. I think I need to get it replaced. Thoughts?
Thanks!
There is no pattern of how I can get this to lock up other than it happens more when the computer is first booted - then as time goes on through the day it happens less and less, but it will freeze 8-10 times a day.
Here is the error log:
Code:
Anonymous UUID: 69498804-1125-518C-DDDB-ED68F6023688
Mon Dec 23 09:12:30 2013
panic(cpu 0 caller 0xffffff80170db94e): Kernel trap at 0xffffff80170a3b30, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000008, CR3: 0x000000003de1204f, CR4: 0x00000000001606e0
RAX: 0xffffff80176d0320, RBX: 0x0000000000000016, RCX: 0x0000000000000016, RDX: 0x0000000000000000
RSP: 0xffffff81ea933d00, RBP: 0xffffff81ea933d20, RSI: 0xffffff8038bce288, RDI: 0xffffff80176d0480
R8: 0xffffff8038bde2d0, R9: 0xffffff8038b0cd38, R10: 0x00000001a1484900, R11: 0x00000000000009c3
R12: 0x0000000000000000, R13: 0xffffff804a7e8260, R14: 0x00000000000000e9, R15: 0xffffff8038b0cd38
RFL: 0x0000000000010282, RIP: 0xffffff80170a3b30, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81ea933990 : 0xffffff8017022f69
0xffffff81ea933a10 : 0xffffff80170db94e
0xffffff81ea933be0 : 0xffffff80170f2dc6
0xffffff81ea933c00 : 0xffffff80170a3b30
0xffffff81ea933d20 : 0xffffff80170a47c5
0xffffff81ea933d50 : 0xffffff8017078963
0xffffff81ea933f20 : 0xffffff80170dbd8c
0xffffff81ea933fb0 : 0xffffff80170f2ccb
BSD process name corresponding to current thread: firefox
Mac OS version:
13B3116
Kernel version:
Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
Kernel slide: 0x0000000016e00000
Kernel text base: 0xffffff8017000000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 1035325163865
last loaded kext at 246322513197: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f995e8000, size 65536)
last unloaded kext at 366752831691: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f995e8000, size 57344)
loaded kexts:
com.microsoft.driver.MicrosoftMouseUSB 8.2
com.microsoft.driver.MicrosoftMouse 8.2
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.1f2
com.apple.driver.AppleHDA 2.5.8fc1
com.apple.driver.AGPM 100.14.14
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.2.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.driver.AppleCameraInterface 4.20.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleIntelHD5000Graphics 8.2.0
com.apple.driver.AppleIntelFramebufferAzul 8.2.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMuxControl 3.4.28
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 660.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.5
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4360 821.21.49
com.apple.driver.AppleUSBXHCI 660.4.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.8fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.9
com.apple.nvidia.driver.NVDAGK100Hal 8.2.0
com.apple.nvidia.driver.NVDAResman 8.2.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.driver.AppleHDAController 2.5.8fc1
com.apple.iokit.IOHDAFamily 2.5.8fc1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d1
com.apple.AppleGraphicsDeviceControl 3.4.28
com.apple.iokit.IOAcceleratorFamily2 98.9
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.1f2
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleGraphicsControl 3.4.28
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.driver.AppleThunderboltDPInAdapter 3.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.driver.AppleThunderboltNHI 1.9.8
com.apple.iokit.IOThunderboltFamily 3.2.3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 660.4.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
It is very frustrating. Does this log point to more of a hardware or software issue. I think I need to get it replaced. Thoughts?
Thanks!