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Hi everyone,
I'm hoping that someone can help with a problem. I have a 2009 Macbook Pro 17" running 10.9 and last night the bluetooth disappeared. I had an issue with the SSD in my macbook and swapped it out, and when I switched it back on the bluetooth wasn't working. It seems to be running ok otherwise.
i have a zigzag line going through the bluetooth icon on the menu bar. I Googled the "Bluetooth not available" message the menu bar icon give me, and theres a lot of info and recommendations to reset the SMC and the PRAM.
I've tried to reset both but the PRAM reset won't work !! CMD / ALT / P & R together, but it just boots as normal. I've checked the buttons and they all work. The SMC seems to reset because the magsafe led changed colour when I let the keys go.
The bluetooth option in system prefs has disappeared and the bluetooth exchange app says I have no bluetooth hahaha
I've tried lots of different things that I'll try to remember and list below
SMC reset
PRAM reset doesn't seem to work
Deleted - com.apple.Bluetooth.plist and restarted (Found a recommendation for that online)
Repaired Permissions with disk utility - Lots of repairs needed, then restarted but still not working
Reinstalled from Time Machine both most recent and old
Clean installed Mavericks - Same issue
Clean installed Mountain Lion - Same issue
Clean installed Leopard - Bluetooth was completely missing from OS
It seems that this happens to a lot of people, but the SMC reset sorts it for them ! Just not me !
I called Apple and I have an appointment with the Genius bar in 10 days, but I was hoping someone could help now.
Many thanks
J
I'm hoping that someone can help with a problem. I have a 2009 Macbook Pro 17" running 10.9 and last night the bluetooth disappeared. I had an issue with the SSD in my macbook and swapped it out, and when I switched it back on the bluetooth wasn't working. It seems to be running ok otherwise.
i have a zigzag line going through the bluetooth icon on the menu bar. I Googled the "Bluetooth not available" message the menu bar icon give me, and theres a lot of info and recommendations to reset the SMC and the PRAM.
I've tried to reset both but the PRAM reset won't work !! CMD / ALT / P & R together, but it just boots as normal. I've checked the buttons and they all work. The SMC seems to reset because the magsafe led changed colour when I let the keys go.
The bluetooth option in system prefs has disappeared and the bluetooth exchange app says I have no bluetooth hahaha
I've tried lots of different things that I'll try to remember and list below
SMC reset
PRAM reset doesn't seem to work
Deleted - com.apple.Bluetooth.plist and restarted (Found a recommendation for that online)
Repaired Permissions with disk utility - Lots of repairs needed, then restarted but still not working
Reinstalled from Time Machine both most recent and old
Clean installed Mavericks - Same issue
Clean installed Mountain Lion - Same issue
Clean installed Leopard - Bluetooth was completely missing from OS
It seems that this happens to a lot of people, but the SMC reset sorts it for them ! Just not me !
I called Apple and I have an appointment with the Genius bar in 10 days, but I was hoping someone could help now.
Many thanks
J