- Joined
- Dec 29, 2010
- Messages
- 446
- Reaction score
- 5
- Points
- 18
- Location
- Peoria, IL
- Your Mac's Specs
- MacBook Pro 13" 2.5 Ghz i5 with 16GB of RAM and a 1TB SSD.
I could use some help here.
My Fiancé purchased her Mac back in August for school this year. It's a 13inch MacBook Pro - standard configuration. It's been great - except for it's slower than molasses. Seriously - I used iMovie on her Mac the other day to edit a quick project for one of her education classes and it took 1 minute to open it up, and then it spent another minute loading iMovie (it had never been used before - therefore no clips to load). It has taken that long every consecutive time. The internet is doggedly slow. It takes a while just to open the internet. It takes forever to open Microsoft Word, PowerPoint etcetera. Basically - anything and everything is slow. My 2010 MBP (w/ SSD - personally upgrade) is easily 3 times faster at every single operation her computer does even thought the SSD is a low-end model and the CPU is only a dual-core.
I know what you're thinking - there has to be tons of programs on this computer that are slowing it down. Nope. Just Office, iLife 2011, and the normally installed apps. She is running OSX Mavericks - it was slow prior to the upgrade though. I've also thought that maybe she just had too many things open at once - so I closed everything and just tried to open the "About this Mac" tab - took like 6 seconds or more to just open. Her computer is slow and laggy and I can't figure out why.
I'm also in college and I've been drowning in internships, work, and papers to give Apple a call as of yet (will this week over break if It can't be resolved). I don't think it's the HDD because normally those just fail - correct? The computer is only a couple months old. It also had some problems within a month of her owning it where it would completely freeze up on her and I had to manually force it to shut down in order to gain control of the system again. Any advice would be appreciate.
My Fiancé purchased her Mac back in August for school this year. It's a 13inch MacBook Pro - standard configuration. It's been great - except for it's slower than molasses. Seriously - I used iMovie on her Mac the other day to edit a quick project for one of her education classes and it took 1 minute to open it up, and then it spent another minute loading iMovie (it had never been used before - therefore no clips to load). It has taken that long every consecutive time. The internet is doggedly slow. It takes a while just to open the internet. It takes forever to open Microsoft Word, PowerPoint etcetera. Basically - anything and everything is slow. My 2010 MBP (w/ SSD - personally upgrade) is easily 3 times faster at every single operation her computer does even thought the SSD is a low-end model and the CPU is only a dual-core.
I know what you're thinking - there has to be tons of programs on this computer that are slowing it down. Nope. Just Office, iLife 2011, and the normally installed apps. She is running OSX Mavericks - it was slow prior to the upgrade though. I've also thought that maybe she just had too many things open at once - so I closed everything and just tried to open the "About this Mac" tab - took like 6 seconds or more to just open. Her computer is slow and laggy and I can't figure out why.
I'm also in college and I've been drowning in internships, work, and papers to give Apple a call as of yet (will this week over break if It can't be resolved). I don't think it's the HDD because normally those just fail - correct? The computer is only a couple months old. It also had some problems within a month of her owning it where it would completely freeze up on her and I had to manually force it to shut down in order to gain control of the system again. Any advice would be appreciate.