Reset iPhone to default

Joined
Nov 22, 2010
Messages
227
Reaction score
0
Points
16
Your Mac's Specs
iMac 27 inch 2017. Processor 3.4GHz Inte Memory 8GB 2400 MHz DDR4. Graphics Radeon Pro 570 4GB
How do I reset my iPhone and wipe all information? I have mistakenly setup 2 accounts for iTunes and its becoming very confusing so I would like to remove one.?
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
65,248
Reaction score
1,833
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Attach your iPhone to your Mac or PC and open iTunes. The iPhone should show up in iTunes on the left side. Select reset iPhone. Make sure you have a backup of all your photos, messages, music, and whatever you need from the iPhone before doing this.

However, resetting your iPhone and wiping it is not going to remove the extra account from iTunes. When you say you setup two accounts, do you mean you have two Apple IDs?
 
OP
M
Joined
Nov 22, 2010
Messages
227
Reaction score
0
Points
16
Your Mac's Specs
iMac 27 inch 2017. Processor 3.4GHz Inte Memory 8GB 2400 MHz DDR4. Graphics Radeon Pro 570 4GB
Yes I have two apple ids, myself and my wife and it makes it confusing to have both on same phone.
My main problem is I cant access iCloud. I have another thread running. I lost my Contacts overnight for no apparent reason. They are on my iCloud account when I log in on PC, but when I try to access on iPhone I have to agree t & c's. When I click to agree I get message "Unable to connect to server"
I have a backup in iTunes, but when I try to restore, I am told to go to iCloud and switch off Find a Friend before I can restore. Cant get into iCloud to turn off Find a Friend?
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top